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“Always a pleasure. Great customer service. Never had an issue going back at any locations to replace my broken screens. On top of that we have a lifetime warranty. Can’t get better than that. Thanks again.”
“I went in to add a phone line to my plan and do some other switches and Will was covering for the East Hampton store today , he was amazing and very helpful. He was extremely patient with us as one of my daughter’s phones was not updated properly. I give him a lot of credit putting up with us, he stayed past closing to make sure everything updated and transferred properly. My youngest kept him very amused. Thank you Will for being so kind and patient with us. If we need anything else we will come visit you in your home store in Cromwell!”
9:30AM - 6:30PM
578 Main St, Middletown
Mobile Phone Accessories
“My battery died when we lost PowerTried to charge in my car and it died.Super service!!Picking up the next day..Coming back in February for my tablet and computer.Best service ever”
“The staff were members were very friendly, helpful, and knowledgeable. I was pleasantly surprised at what an easy visit it was and how well my issue was resolved.”
“My family and I had an excellent experience at the AT&T store in Newington today. Joe R. assisted us for over an hour and was extremely knowledgeable, helpful, and thorough when assisting us with a difficult situation. Highly recommend!”
“Absolutely hands down best place to go! People are amazing and friendly. Super helpful! Joined there Home + 2 years ago. Saved myself tons of money in repairs and cleanings .”
“Claudiana at the Middletown ATT store was great. She fixed all of the problems from the BJs ATT kiosk in Waterbury where I initially upgraded my phone. I will come to this store for all future upgrades from this point forward. Never again at a BJs kiosk.”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
“Not gonna lie, I came there after months of contemplating that I need a new phone I finally actually went and got one. But I had limited time and they got me in and out the door at great prices you will not be upset for going here you definitely will find what you need! Any questions just ask me. ??? The best deals, and the best phones. Great location too.”
“My phone was acting up so I brought it in. I thought Kim was very knowledgeable and she explained what was going on with it. She was so helpful. They're aren't many places with helpful AND friendly staff.”
“This store is literally the best cricket around. I've been coming to this store almost 7 years now and I've never had a bad experience, they always seem to have the customer getting the best deal in mind, while other locations are strictly trying to get the most money out of you not suggesting any type of ways to get discounts etc. This store on new Britain Ave isn't far from Flatbush Walmart and they literally saved me about $130 today when the east Hartford store I decided to try out because it's closer to where I live and it showed they had almost 5 stars so I was only in there about ten minutes and the guy working there was nice enough but when asked what's the cheapest phone available he messed up once and said at first $170 something and then when he repeated himself stuck with $190 and only gave me options between that and #240+ and that's plus activation fee and phone case and screen protector...uh uh...so left there and went right back to where I shoulda just went in the first place the cricket on new Britain Ave in west Hartford it's pretty much right on the Hartford line it's close by to Walmart. Got the phone I wanted, case, protector and they through in headphones for free and it all cost $150 and some change and I'll never go to another cricket besides them unless I'm in another state. They're the best, customer service and attitudes always good and nice. They al.oat always offer ways to help you get the best prices and they did not let me down today. Highly recommend them.”
“The salesman was good got me in and out in 20 minutes. He gave me different options on my iPhone and didn’t try to upsale me. I came here because of its ratings and it was worth the drive.”
“I was greeted and assisted immediately. Both representatives were very friendly, respectful, and extremely patient. The store manager was so helpful and an expert with the products and services and I really appreciate that and fully enjoyed my interaction with him especially. I got what I needed and earned savings!”
“Staff at the Glastonbury location were fantastic. I had to make an unexpected visit and I left with a new phone. The staff was excellent and helped me all the way through.”
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
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“Brandon is very good. Outgoing, and friendly, very knowledgeable, personable. As a sales manager, I’d recruit him. I’ve used other TCC facilities and he is the best I’ve worked with.”