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November 2024 by T
I bought an instrument from Atelier ~2020. When I used the equity from my rental period to defray the purchase of an instrument, I was told that when it was time to move up to a full size instrument, I would only need to pay $400 more for a similar quality instrument. When it came time to get the full size instrument, this offer was not honored. Instead I was told that prices had gone up and that I would need to pay $700. It turns out, now that I have moved on to another stringed instrument shop, you can get better instruments for a better price elsewhere. Not only did I get over charged, but also ended up with a so-so instrument compared to what is out there for the price. Don’t believe the hype with the fancy little aire that is presented. It doesn't mean that quality is commensurate with the price. Once you start renting from there remember that the equity that you build up will be tied to that shop so research before you start renting there.
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September 2024 by Becan Huck (BACON)
Atelier for Fine Stringed Instruments is a gem for any string musician! The selection of violins, violas, cellos, and basses is exceptional, offering both rentals and purchases for all skill levels. The staff is knowledgeable and passionate, providing personalized service that makes every visit a pleasure. Whether you're a professional musician or a student, Atelier offers high-quality instruments and expert repairs. I highly recommend this shop for anyone looking for top-tier stringed instruments in Greenwich!
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April 2023 by Merlin Rodriguez
Love it they where very Kind and the best servis
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March 2023 by Emy Lin
Very Very unhappy about their charge policy. I had to pay $15.95 for exchange a bigger size violin just around 1 months. When we rent the violin, I already ask isn't 1/4 too small for my daughter? They insisted on 1/8. Just had twice violin lessons, the teacher already said it's too small for my daughter! How can my daughter grow so much in an month! Highly doubt they did this on purpose to charge more! If I could give 0 star, I will!EditedI wasn't happy on the phone. I told you I was busy and had no time to deal with you. I had to hung up on you since you wouldn't stop talking. I don't even know if you refund the $15 or not.
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June 2021 by Liza U.
I have been going to this shop since 5th grade and am now a student in college. The shop is very convenient and has saved me many times; I always go there if something happens, such as getting a broken string, and they fix if for a very reasonable price. The staff takes their business very seriously and are extremely experienced professionals when it comes to classical stringed instruments.
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May 2021 by Clare McLellan
Excellent service, very friendly staff. As a beginning adult player, I wanted to upgrade my current rental from another music shop, with an eye toward purchase. I was allowed to try different violins and made to feel very comfortable, the staff answered all my questions and helped me get just what I needed. Very much recommended for anyone needing a rental or purchase!
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April 2021 by Sam S.
I've been renting from here for years and recently bought an instrument, and I have always had an excellent experience. Every staff member I've talked to has always been kind and helpful.
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March 2021 by elyse Cross
Good service. Took daughter to buy a new violin and had a great experience. Kind, experienced people. They spent a lot of time and made sure she was happy with her purchase.
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December 2020 by Venetia Kontogouris
This violin shop carries superior quality stringed instruments. My husband is a musician and we have rented from them for our children. Their instruments are definitely better than what you will find online at amazon or from most other rental shops that are not specialized in Stringed instruments. The staff has done a good job taking care of our instruments when we need things done, and the convenience of being able to rent instruments of this quality locally is very nice. This business is an asset for our community.
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December 2020 by Jasna Dolgov
Atelier has been our music home for over 7 years and we feel truly blessed we have such a high quality string shop near us. All 3 of our children are string students (1 viola and 2 violins) and people at Atelier have gone above and beyond in helping us ensure that they have everything they need to learn and succeed. From repairing/replacing broken strings and bows to loaning instruments on short notice and connecting us with most wonderful string teachers, they have been there for us in every way. We view them as our true partners in bringing music to our children’s lives and we’d pay more than twice for their strings if that would help Atelier thrive because they are worth every penny of it and something that Greenwich community should endeavor to keep alive.
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December 2020 by Chamber Music Central, Inc.
We have sent many students to Constantin for many years and the feedback has always been positive. Constantin, Marco and the rest of the crew are very knowledgeable and always provides the best service. Highly recommend for all your rental or purchasing needs.
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November 2020 by GM Guitars
Great store, very helpful and knowledgeable staff
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October 2020 by Matthew Maimone
Lovely service here, and Constantin and the entire staff are very helpful and knowledgeable. Would recommend for instrumentalists of all levels.
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October 2020 by Kathleen B.
When my son began playing the cello in 3rd grade, we were not picky about the instrument we rented. As it turns out, he LOVES to play and when he became really serious about it, we came to Atelier. He tried out a few of their beautiful instruments to find one he really liked. The staff is always really knowledgeable and helpful. We've been through a few cellos, bought lovely bows, had them rehaired and now he's 20 and still playing! Their love of the instruments and the appreciation of the musician is obvious! My musician shares your passion!
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September 2020 by Sasha Ono
While I understand that small businesses,especially during this time, need to survive and will need to have higher prices than online retailers, the prices at the shop are often at least double what you'll find at other local shops for online retailers.This price gouging for students and musicians is not worth it. I'd recommend visiting other reputable string shops in the area or going to Bob Isley in Rye.As a professional musician and music educator, I cannot recommend going to this shop. If you're looking to support a local business, you can check out Robert Isley Violins in Rye or Philip Perret in Katonah. I have never been price gouged at either of those shops.
