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October 2023 by The Turtle and the Tiger
I have an older truck that has been restored and am very picky about who works on it. I took a chance and brought it to Reliable and they were AWESOME! They did quality work for a great price and I've been back twice. It's great to have such great service and a quality shop this close to home. Thank you Reliable!
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October 2023 by Rose Cote
I can't thank you guys enough for putting the 4th alternator in my car and only charged me for the first one. It's hard to find a good mechanic and I'm so happy we found one! You guys are honest and great to work with! Thank you again! ?
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October 2023 by Andrey Stolyarov
Trusted, quality work. Highly recommended
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August 2023 by Tracy Lynch
Troy and his mechanic's are top notch very professional and fairly priced. They have been taking care of my vehicle's for almost 15 years. I highly recommend them.
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July 2023 by Brixxo Carvalho
Power steering switch was replaced. the plug to switch was never connected. returned car 5 times for the same problem. overheard boss, ask staff to pass keys to customer with attitude staff Says NO. I pay money to be treated with rudeness and unreliable work I do not recommend.
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July 2023 by Robert Lucas
I arrived for my alignment service and was greeted by one of the employees in their garage. Afterwards I walked inside and was greeted by the gentleman behind the counter and was immediately asked if I was ready to drop off for the alignment. It showed me that they are prepared ahead of time for the work of the day and I greatly appreciated it. Following the appointment I was debriefed on what the issue was and also given advice. They are a knowledgeable staff that is able to answer many questions with a great attitude. Thank you.Cheers.
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April 2023 by Ryan Whitcomb
Top notch service . Troy and crew are great!! Some of the most honest people I've met
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April 2023 by Robert Cyr
Great service. They went above and beyond. Highly recommend
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February 2023 by Rebekah Conrad
Unfortunately I had to give them 1 star to leave a review. They are quick when police call them only. I asked if I could get a ride home from Lebanon ct to groton ct with a nice 100 bill and I was told by tow truck driver absolutely not because we don't chauffeur people home. So I waited in below 20 degree weather for 2 hours for a uber . Great job Reliable. Please change your name to unreliable. Have a good day
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February 2023 by Joe Ross
Timely service, nice waiting area. And the technicians did my alignment on my older vehicle well. Pleasant staff.
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January 2023 by Russell Baker
Troy and his team really took the time to go over my concerns with my truck! Glad I went to reliable.
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November 2022 by Ron Bruce
They are the best place to get the best and most affordable prices for the work that they do for your needs and the people that work there are very serious about the job
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July 2022 by Alicia Roeby
They towed my unregistered car a neighbor called about but actually provided really agood service and were very reasonable. If i get another car towed in the future, i hope reliable auto gets hold of it!
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January 2022 by Rob Hauser
I brought JEEP here. My engine needed fixing. I put it on TRAILER and brought it over. They couldn't have been nicer. I can't wait to get my car back and take it for a spin!
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October 2021 by Tony L.
First off, I'd like to say that I noticed that there are three reviews that are "not recommended", which is strange to me. I looked at them and they all seem perfectly legit and normal. They also happen to be positive, which would help the overall rating of this business. I've been too busy to write reviews for most of the places I've visited over the past year, but I definitely wanted to carve out a few minutes to rate this business, because I found it to be excellent. I scheduled my pickup to be undercoated with Fluid Film, which is one of the services that Reliable Auto Center offers. When I arrived, they were prompt in taking my truck in. It was lunchtime, so I wandered across the street to a food truck (trailer, actually) that Troy's wife recommended (my Cubano sandwich was delicious, so I agree with her recommendation). After Troy pulled my truck into the garage and put it on the lift, he actually walked across the street to let me know his thoughts on the truck and the process before they did the work. That impressed me. While I was waiting for my food, the owner of the food trailer told me that he owns a snowplowing service and has known Troy for years, even calling him once at 3 AM when one of his trucks broke down during a storm. Troy came and got him back on the road quickly. Anyway, my truck was ready within an hour. The bill was reasonable and when I inspected the work that was done, I was impressed again. They were careful and thorough. I will definitely go back. In fact, if I lived closer by, I'm pretty certain that I would have Reliable do all the maintenance on my vehicles.
