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January 2024 by Tracey Holton
One of the few agencies out of many that got back to me immediately after getting online quotes for Homeowners insurance !!
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November 2023 by R Mumblues
Colleen and company at State Farm in Colchester, CT were extremely helpful in securing Home Owners Insurance for a new home I am purchasing. She made the whole process quick and painless. Highly recommended!!
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October 2023 by Rebecca Palermo
Paul and Colleen are so helpful and honest. During any accident we have had they have talked us through every step and helped us in every way they can. I highly recommend.
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September 2023 by Matthew Cross
They have always been a great source of insurance-related information and support since I moved to New England several years ago. Highly recommend
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June 2023 by Mia Dockter
Paul and Colleen have been our agents for a very long time. For many years they have handled the policies for both business and personal. We have always received excellent customer service by phone and e-mail. They care about our needs and we always feel confident that we are securely covered. Thank you for all the years of service.
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February 2023 by John Pupecki
Paul and Colleen have always been readily available and helpful for all our Insurance needs. We've been with them at State Farm Insurance for many years. We are very grateful and thank you for serving all our needs. John and Roberta Pupecki
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August 2022 by jim frank
SO I'VE BEEN WITH PAUL AN HIS STAFF FOR A LEAST TEN YEARS-I HAVE HOME OWNERS AND CAR INSURANCE REALLY HELPFUL PEOPLE THAT ARE KIND AND CONSIDERATE AND REPRESENT A VERY RESPONSIBLE INSURANCE COMPANY- I'VE HAD PLENTY OF CLAIMS FROM BEING HIT BY A DEER TO MY DOG RUNNING INTO SOMEONE CARE WHEN IT TOOK THE "ZOOMIES" ONE DAY-TO BE TRITE-LIKE A GOOD NEIGHBOR SATTE FARM WAS THERE! I LIKE THEM AND PAUL AND I WOULD RECOMMEND THEM TO YOU. JUST BOUGHT A NEW CAR WITH CALIFORNIA EMISSIONS (TOUGH) PAUL AND HIS STAFFS REACTIONS-WONDERFUL! MAKES ME PROUD TO BE THEIR CUSTOMER
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August 2022 by Pure Pressure
Paul and Colleen are nothing short of amazing. Both have fast response times whenever I need something done; if one is busy, the other is willing to help. They always complete business with complete professionalism and kindness. Thank you for all you guys do!
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March 2022 by Kristina Hock
I’ve been with Colchester State Farm for over 5 years. Not only is this office efficient, they are always available when I need assistance. When I bought my new car, Colleen had my insurance taken care of in minutes. I highly recommend them for the best deal and service!
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March 2022 by Accurate Arms
Paul and Colleen are nothing short of amazing. Both have fast response times whenever I need something done; if one is busy, the other is willing to help. They always complete business with complete professionalism and kindness. Thank you for all you guys do!
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March 2022 by Crissia Guinan
My family and I have been with Paul and his assistant, Colleen, for the last 15+ years and let me tell you, they are absolutely wonderful to work with! Their rates are great but more importantly their caring attitude and friendliness to their customers is awesome...you feel like part of the family.If I don't understand something with my policies, I email and right away, Colleen gets back to me. If I need to stop by the office for a few minutes, both Colleen and Paul are there to answer my questions.I would highly recommend them as your Insurance Agency.Cris Guinan
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March 2022 by Lily Robles
I started working with Paul because my mom was getting older and needed help to stay on top of her bills. Every time I called his office, a PERSON would answer! Every time I had a question, Paul was helpful and explained things clearly -- like when my mom had to stop driving, and when she sold her house. During our calls together he was always so sweet and respectful towards her. She was a customer for many many years, and I can see why. As seniors get older, some companies don't bother -- or worse they take advantage. Dealing with Paul was very comforting and I'm so grateful.
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March 2022 by Delaney Bassett
This insurance agency is okay until you have any sort of issue. I am a younger client that is with State Farm for auto insurance. I called because I had received an email from my auto loan company saying that they need a new copy of my insurance to continue my loan. When I called, I was greeted with a rude hello, no introduction (assuming it was Mr. Catalano), and as if it were a chore to be dealing with me. I explained the issue to then be told that my insurance policy had been cancelled in November. I received NO paperwork via mail, phone call, or email. Then, I asked if I would be able to renew my insurance and was told I needed to wait 6 months to renew, even though I was never told. I am incredibly angry and would not recommend this company to anyone unless you feel like being treated poorly by someone who claims to care about his clients.
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March 2022 by Alexis Litwinko
Colleen is great no complaints there, Paul on the other hand said that he would help me with my FIRST car insurance and yet he ended up canceling my mothers, my brothers and mine without notifying us (all under one plan) and when we called about it and paid 700 dollars to keep the insurance turned on, apparently it was already canalled when they said "we were all set". My mom ended up getting pulled over, no insurance and almost got arrested. Thankfully my mom let us know before anything else happened serious with our cars. At the end of it all he seemed very "two faced" and unprofessional and none of us even receive a cancelation letter in the mail. After it all he was very rude and wouldn't return our phone calls. I will never be working with State Farm again. It was a very stressful experience. Now we have to pay an immense amount of cash for insurance because of this mis hap.Loved the dog though, so did my kids.
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February 2022 by Nancy Z.
Paul and his staff are very friendly and efficient. Insurance is confusing and they always help with great advice and address my needs.
