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April 2024 by Bruce Chambliss
Coffee was good as always.
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April 2024 by Trinity Duran
This man with glasses started making noises in the drive thru instead of taking my order and got mad when i asked what he had left for donut flavors and gave me a big attitude and his response to his coworker was what are they gonna do fire me. Like excuse me get a new job u act like ur 11
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March 2024 by Wesley Zaino
Four dollars for an extra large coffee
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March 2024 by Michael Lewis
Bartender was a disaster ?
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March 2024 by Graham McTygue
Mid day not many munchcans took a few plus half doz for Dunkin thanks
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March 2024 by Myranda East
Just went there and got served a bacon egg and cheese and the egg was frozen. I brought it back inside and they have 2 guys working making weird loud noises and making the customers uncomfortable. When I originally ordered at the speaker I tried ordering munchkins for my kids and the guy says Nahhhhhhh we out. Very immature. No apology…didn’t offer anything else. When I came inside I told the cashier about the frozen egg and he said well I can’t do anything about that but make a new 1. No apology. He proceeded to make the sandwich, the whole time with an attitude and then when it was done slammed it on the table and walked away without saying anything else. Very unprofessional…and it’s one of the most expensive Dunkin’s around.
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March 2024 by Jessica McCluskey
Can't say anything about the the drinks or food from this location, because no one would speak to me... The girl behind the counter ignored us, the only customers in the store, for a solid 6-10 minutes. I drove out of the way to go to. Dunkin and then ended up leaving with nothing. Very disappointed.
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February 2024 by Alicia turcotte
Just moved to Colchester and I have recently been going thru this Dunkin’ Donuts and all I can say is absolutely HORRIBLE!!! The older lady with the glasses is so rude and unprofessional!! From managing Dunkin Donuts for over 10 years there is so personality no upselling and def NO customer service skills!! The way she talks to other employees and customer bad for business! There is a younger female with dark hair and her Nails always ROCK she is so polite and friendly as well as the older gentleman always trying to brighten your day! I would def get rid of her due to the way she interacts with customers!! I buy an ice coffee a day x that by a week a month a year!! Taken my business elsewhere!
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January 2024 by Alexander Pearl
Ordered at the drive through and sat as the 2nd car in line for almost 10
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December 2023 by william G.
Rude and unprofessional. Didn't even tell me that my order was up. God forbid I even make an order from inside. Sorry that I put you out. If I was your boss you'd be fired.
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November 2023 by Cody Sánchez
Sitting in drive through for fifteen minutes, Go to the lobby door it's not even unlocked 30 minutes after the open time on the door.. Order bagel with butter and instead. I get cream cheese. Overall, really poor experience.
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September 2023 by Mikayla B
Food isn't always hot, staff are usually swamped and not really attentive. Would prefer paying more for starbucks down the street anyday.
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September 2023 by R
Whoever the bald manager-looking guy is, he’s a jerk to the employees. I go to this Dunkin when I want a coffee, because it’s the only one in town I can go inside and make sure my coffee is decaf. It’s rarely an issue for me, the employees are kind even when I need them to remake it. This time, however, was very different.When my ticket came through, the manager announced my coffee needed to be decaf, and then handed it to the employee. The employee made my decaf as an original instead, and after I politely corrected him this manager guy started berating him and saying really mean things. I was appalled at how he treated this teenager, it was absolutely shameful. And then! He grabbed the cup from the employee and made it himself, and made it in the original blend again. I politely told him, again, it needs to be decaf. He seemed to barely contain his rage as he made it again, slamming my cup down.It’s not that big of a deal to me to need to remake a coffee. There was absolutely no reason for this guy to be so rude to the employee. He was polite to me and was fixing his mistake. I’ve seen him at this location before and he’s always nice and working hard. This manager seems like an atrocious person to work under and I pity the staff at this location.
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September 2023 by Red Killah
Impatient, the order taker rushed me through so I couldnt add anything to my order, this Dunkin needs to work on customer relations and people skills, I would rather drive the 15 minutes to the Dunkin the next town
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September 2023 by Jim Savalle
Male at the window takeout doesn't like his job, it shows : /