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December 2023 by Mike Hunt
They screwed up my order for a very important med. I called to check and see if they had fixed their error. After jumping through hoops on the static filled automated system I get a very rude condescending woman who feels it's her job to give me a hard time.This is far from the first time this CVS has disappointed me.These people are severely lacking in professionalism in dealing with the public, their customers.I will be contacting the district office. Alot of good that will do I'm sure but I will try.
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November 2023 by Robbie Grant
Desperately trying to schedule an RSV shot with the absolute Worst system I have ever used. Wound up booking at Walgreens. Much more user-friendly.
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November 2023 by Becca Aiello
Night cashier is rude and likes to tell people they cause problems just because they frequently come in an have issues with their online coupons. She wad rude unhelpful and said cvs dosen't help customers with tnete coupons company dosen't help any more!!!!
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November 2023 by Maurice Schimetschek
Great pharmacy, 100% professional and great service.
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November 2023 by Chrissy K.
Such rude and hostile night employees, if you do not like your job you shouldn't work retail. People go to work and take out all their problems and frustrations out on customers. Stay away from Clinton location!!
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September 2023 by Robert P.
I had the worst experience I think ever at Cvs today. I went to return a knee cuff I had purchased a few hours earlier because it didnt fit right. I gave the girl my receipt and had my card and the item. She kept coming up showing I owed them money I said I just would like to return. Well Paola comes over Can't figure out their register and said come back when a mgr is here or pay 18.00......uhhhhhh?????? I said why am I paying to return???? She said come back I said who is the mgr??? She said ME I said and you cant help me?? Nope I tried and NOW go leave to another STORE I will not help you Meanwhile I'm holding a 40.00 item I was not happy She marched off and talking in Spanish super loud at me I went to Pharmacy calmly told the girl what I needed and what happened She takes receipt and item My card Boom bang boom Heres your refund to your card U are all set have a good day Well Thank you for such great service from the pharmacy Paola should not be managing or dealing with people I heard her also tell someone it was too late to get their discount...an elderly lady So shes a BASKET CASE and again she should not be working with the public No wonder CVS sales are down???? Hmmm
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September 2023 by Jennifer Drumm
I need to commend Moustafa, store manager, Genie, Ari and Gwen for incredible customer service and welcoming me with a smile every visit! Good employees are hard to find! These four are keepers! Thanks to you all!!
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July 2023 by Emily
If you have to go to cvs and can get to Madison, guilford, or Saybrook just go there. They might actually have what you're looking for in stock.
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July 2023 by Lori DiNatale
Had everything I needed.
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July 2023 by john kramer
awesome store ?
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July 2023 by J G
Nice and helpful staff. The girls at this store are always nice and are definitely doing their best! Thanks for the help
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July 2023 by T S
Seldom answer phone, often rude employees like the one I had this morning, she was absolutely mean and rude.
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May 2023 by Jim Hirst
Saturday May 20th 1:29 PM. As I approached the pharmacy I noticed an employee was pulling the gate shut. I stopped her and asked what was going on? We are on lunch she shot back. I asked if I could quickly pick up one prescription, she said no. I was caught off guard, whats the big deal I thought. I asked to speak with the pharmacy manager and I heard a voice from the back yelling."we are closed for lunch.Several months back I had all of my prescriptions changed to Guilford CVS due to this type of behavior.The workers there are always polite and have the medication on site. The lack of customer service in Clinton's pharmacy is a shame.I had been at urgent care earlier in the day and didnt want to drive the extra 20 minutes to Guilford and said I will use the Clinton store for just this once. I should of known better.Never again. Jim Hirst
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April 2023 by Michael Wiseman
The managers and some of the staff need to binge on some costumer service videos! It's really simple...Good morning, Good afternoon, Good evening sir or ma'am...how can I help you? That one was free...no charge. Leave your problems at home and take some pride into doing your JOBS!
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February 2023 by James Qualls
If you have to go to cvs and can get to Madison, guilford, or Saybrook just go there. They might actually have what you're looking for in stock.
