Advance Auto Parts is known for its knowledgeable and helpful staff, who offer excellent customer service. Many customers have praised employees like Matt and Niklas for their support, with Niklas even fixing a car battery for free in the parking lot. The store is recognized for its courteous service, as seen when a young man quickly installed a rear wiper replacement in just five minutes. However, there have been some issues, such as incorrect part information leading to a frustrating experience for one customer. The interaction with the store manager during this incident was not positive, leaving the customer feeling unwelcome. Despite mixed reviews, Advance Auto Parts continues to have dedicated staff who strive to assist their customers effectively.
Had what I needed. Checked my batteries. Friendly service.
January 2024
Very knowledgeable and helpful staff. I was particularly impressed with Matt's help and guidance with my car battery. I also know the influence of Sean Casula to that store's economic health is vital.
April 2023
I went here today needing a new battery. I spoke with Niklas he was amazing spent an hour fixing my car in the parking lot. He fixed it did not charge me and really just did it because that is who he is. Thank you Niklas you are appreciated!!
