Oil Change near Chester, CT

“Richard & Don got me a brand new tire and popped it on much faster than any other shop in the area could. I couldn’t have asked for a better experience and highly recommend this business to anyone who’s looking for quality work in a timely manner.”

“It’s nice knowing a place like New Image exists where you get outstanding dependable service by friendly caring & accommodating people. It’s also so refreshing talking to a live person who actually helps you.
On a busy day, they repaired my towed unscheduled car the same day. As my only car, I appreciate how considerate & quickly they got me back on the road.
Thank you!”

“The son of Pat "Pats Tire, Muffler & Car Wash" used to drive one of these. Looks like you guys are carrying on the tradition of great cars. Great job.”

“This is my 2nd review. Couldn't figure out how to create a new one. Nonetheless, I am back at Old Saybrook Kia for my scheduled appt. It's Aug 30, 2024. I walked in there this morning expecting one thing and got another. I was so floored and had become frustrated with my Convo with Steve in service. This wonderful, fine young man was professional, he listened but must importantly he was empathetic to my concern. I was amazed with his impeccable customer service skills, AGAIN. I am big on customer service and how i speak with and treat others matters to me. I have never experienced this kind of customer service from all sides of the company. I wish all of my friends and family could have the service they provide here at Old Saybrook of Kia. Mariah too, just as sweet and calm as a button. As long as we exist in the same state, I will always use Kia of Old Saybrook...regardless of my car make and model. I already have two friends that are making appts. HIGHLY RECOMMENDED!!!

Approx 3 weeks ago...
I was with an excellent dealership for servicing my car and they sold the business. I googled old saybrook and decided to give them a try. I phoned and spoke with (gorgeous) Alex. The customer svc, just over the phone, reeled be in. He immediately made an appt with me as i was concerned about my car burning oil. Long to short story. I trust my car is back in good hands. I travel quite a bit and needed to have my car serviced before another 15 hr drive. Again they squeezed me in last minute same day. Spoke with Mariah who was sweet and empathetic to my situation. Upon my arrival today, I met with Steve, I believe that's his name another very fine blue eyed gentleman. Steve was all about making sure to prioritize the needs of my car and most importantly making it as affordable for me as possible. I am a loyal customer to companies who are loyal to me. I do not want to be taken advantage of monetarily and I want complete transparency. I'm so thrilled I've found them and they are not close to my home but the drive is so well worth it! Thanks again, Alex, Mariah, Steve and there's another young man with dark hair looks native American. Sorry didnt get your name but you were awesome too. And it's my Birthday...oh well at least I'm doing something useful and mandatory.”