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“This is where we typically do our weekly grocery shopping. Big y is usually better than stop and shop or ShopRite. Not as cheap as Walmart, but better quality and more emphasis on local foods. Clean and friendly/helpful staff.”
“*UPDATE* Shortly after posting this review, a manager at LaBonne's actually took the time to call and apologize for this situation and get more information on it. We greatly appreciate that and as such my original 1 Star review will be changed to the 5 Star review that they otherwise would have deserved. For anyone reading this going forward, know that the issues below have been acknowledged and addressed.-- This review will be quite long, but out of respect for LaBonne's and any potential readers, a full explanation of a 1 star review from what I would otherwise give a 5 star review is owed. If you read it all, I appreciate you taking the time. --My family has been going to LaBonne's Market for years, ever since it was under different ownership and called Oliver's. It is and always has been an excellent store for easy, quick grocery shopping in town with more than enough variety and fairly dependable freshness.That makes posting this review very hard, but unfortunately necessary. For all the good at LaBonne's, there is one downside that now sours the entire experience of shopping there. That downside is the Deli Department. The actual quality of the product is fine but the service is not. To be clear, this is ONLY an issue with the Deli.The problem is that once you ask for your slice and okay the size, if you do not pay attention, they will change the size and make it thicker to make their job easier, at the expense of giving customers far thicker meat or cheese than requested. This often ruins meals, wastes product, and therefore wastes my time and money.Today though was the event that prompted my review, as this crossed the line from terrible service to egregious behavior. There is one worker who intentionally went very slow, to the point their co-workers were clearly becoming inconvenienced and annoyed, because we asked for the cheese to be sliced thin and stuck around to watch them cut it. Then they very clearly and intentionally stacked it quite messy as shown in the photo, I presume out of spite because their annoyance was palpable at that point.I understand people can be tiring and stressful, but at the end of the day it is their job to interact with people and fulfill their orders. It is completely unacceptable for a worker to act so spiteful and vindictive simply because someone asked them to do their job.I will not be posting names because at the end of the day, I go there every week and don't wish to see anyone fired. Although, people who go frequently and fellow employees can likely infer who I'm talking about. All I wanted to do was share this so people could be aware of the achilles heel of this otherwise great establishment if they are new customers and maybe let returning customers who have had similar experiences know they are not alone.In a perfect world, perhaps this might spark an internal conversation there that could set things back on the right path without any individuals losing their job or being too strictly reprimanded. Maybe the individual mentioned would be better off and, happier even, in a different role for example, I don't know.If you took the time to read this far, thank you very much. If you are an employee or owner of Labonne's and read this far, thank you for your time and your excellent store. It really would be a 5 Star review for me if this wasn't an issue, but for my family it has become a very large one. Large enough to convince to post a review (an extreme rarity for me) in hopes of seeing things improve.Thank you again for your time and attention.”
8:30AM - 8PM
1248 S Broad St, Wallingford
Supermarkets
“Love this store! With all the price hikes going on it's great to find a bargain with good products, I love going there and finding cool things for my home and friends. Always a surprise in the gadget aisle”
“Sorry guys, This was the wrong Pats IGA that I was talking about. My daughter tried to help me and I guess I clicked on the wrong one ??? Marry Christmas guys!!!!.”
8:30AM - 8PM
811 Queen St, Southington
Supermarkets
“Aldi's has a brand, LiveGFree, which is gluten free products. They are outstanding! The bread is fabulous! Pasta is great! Prices are wonderful! Their other products are great. Can't beat their prices!
Staff is always friendly and helpful.”
“I think that Big Y can do better in motivating their employees, while the company certainly has some good employees, sometimes when asking for assistance I don't feel that employees reluctantly offer it, especially if it's not their area of work. Employees should take responsibility and have a sense of pride. I admire sustainable efforts such as waterless urinals ,buying from local farmers and energy etc. The store is clean, stock and has enough staff to ensure a smooth process.
To get the best savings sign up online or speak to an employee about getting your own Big Y card which will give you coupons from the manufacturer and the store like $10 off $50.”
8:30AM - 8PM
464 Reidville Dr, Waterbury
Supermarkets
“You just can't beat the prices for everyday needs .it's not a gourmet store but for a working family that needs to stay on budget you get great products at very good prices”
“Great little marketplace to pick up items for home. This store should really only be used to pick up a few things here and there. Definitely wouldn’t fill the cart here, prices are higher than anywhere else in southington.”
“Went for a job interview, arrived early. Employees let me in and allowed me to stay while they got the store ready. Everyone was super nice and the store seemed to be stocked and it was very clean and tidy”
8:30AM - 8PM
2300 Dixwell Ave, Hamden
Supermarkets
“Aldi's always gets a 5 star. Great food options and prices always. Always knowledgeable employees and good service. It's like the company actually has humanity for its employees!”
9AM - 8PM
62 Chase Ave, Waterbury
Supermarkets
“I love this location. Great prices, and friendly, helpful staff. I discovered the Aldi brand years ago, and it's been my favorite supermarket ever since. Thank the Lord for Aldi!”
“I recently lost my Aunt and went to Price Chopper to get flowers to make my own arrangement for the funeral. While we were there we noticed how gorgeous the arrangements Nadia had made were. We purchased two right out of the cooler. The third one I picked out the flowers for it and went to lunch. When I arrived back the one she made for me was just as beautiful as the two from the cooler. How fortunate Price Chopper is to have someone as talented as Nadia. She has restored my faith in grocery store floral arrangements. Again thank you for all your help during a difficult time and look forward to working with you again.”
“Never had really been here but my friend went in and bought some plates that were already made and they were excellent so this will be my new place to buy Spanish food.Yay!!! 5 ⭐✌?”
“C town is fantastic clean an abundance of all kinds of food fruits and vegetables fresh fresh a great establishment stellar!!!! Highly recommend to everyone that loves to cook!!!!”
“It's been a while since I've been in this store since I moved out-of-state but It really hasn't changed. The only thing I would say is that it continues to get more expensive. there is one bright spot though, and she helps at check outs.. she's always friendly and upbeat and going out of her way. She's amazing and I don't even know her name.”
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“Great store! Super friendly staff in all departments. Their veggies are fresh, baked goods, especially their Carrot Cake, is terrific. And with the Big Y card, there are some discounts to be had.”