Self Storage in Cheshire, CT

“RT Relocation did our business move. Lots of heavy furniture, file cabinets and electronic equipment. Everything was secured and wrapped and the packing team was able to help us finalize leading up to the move.Crew was super nice as well!”

“My experience was very good . The office manger Crystal was extremely helpful and professional any time I called or needed anything. I love that the units have temp controlled options . I would rec storage sense to family and friends .”

“Overall experience was great and the customer service was prompt and super helpful. I did have a bit of a hiccup upon moving in but it was quicky resolved after calling. My door code that was provided did not work at all. And then the unit that I was assigned had a lock on the door and was being used and didn't even seem to be the correct size as it was a small door when it should of been a large one. I was on the phone with a customer service agent, who was amazing in helping me get reassigned to a unit that wasn't in use and the size I asked for. I panicked for a bit too because my phone died and I did not have a charger on me at the time in the middle of our call and finalizing the new paperwork since my unit got switched. Thankfully my dad ran home to grab a charger and then when I checked my phone about 30-45min later, the paperwork had come through and everything seemed good. I loved that there was a truck loading door, though wish it was a little lower in height as the truck we had, we had to take about a 1.5ft step up to get my things in which was a bit harder to work with for the big furniture items. The little connector piece that was sitting by the door was too small/short to be able to create a ramp of sorts. But other than those issues, we had no problem getting unloaded and settled into the newly reassigned unit. I couldn't be happier with how well their customer service was in sorting my issues. In case anyone runs into the issue I had (which I think was just a system malfuntion), just give customer service a call as I did not have to wait long in being able to reach customer service at 8pm at night so I was still able to move in just fine after sorting the hiccups.One thing to suggest, maybe tell people somewhere to bring their own dollys. We had brought our own so it wasn't an issue but I could see some people getting a little frustrated on that.”