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November 2023 by Arthur Black
We brought our 2019 Colorado in for 45,000-mile service, plus to get an intermittent vibration (or shudder) checked out. We were very pleased with our Service rep, Chris Van Duzer. He checked us in, reviewing what services were included and checking to see if we'd recently had any done so they were not duplicated. When we described the shudder, he knew what it most likely was . . . a "transmission shudder" described in a bulletin from GM which would be covered . . . and it was! We used the previously arranged shuttle service which was timely . . . little waiting . . with clean cars and pleasant drivers. We received a call in early afternoon that the car was ready and the shuttle came to pick us up. Cost was what we expected after a coupon and Rewards points cash-in. And the shudder is gone! One of our best visits to Richards Chevrolet.
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October 2023 by Amy Rivera
I purchased my brand new Silverado from Steve. He was amazing and wonderful to work with. He made me feel very comfortable and explained all the truck features to me. I highly recommend anyone looking for a vehicle to go see Steve the man! He will make the process easy!
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October 2023 by William Nelson
Purchasing a vehicle is always an experience but the staff was friendly and helpful. The salesperson was friendly and explained the details of the process as we progressed. All in all a pleasant experience . However, I was told the truck would be ‘detailed’ before I could pick it up and was somewhat disappointed that it didn’t include the tonneau cover over the truck bed.
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September 2023 by Lauryn Ciarleglio
We worked with Francine to purchase a beautiful vehicle for our family. We have purchased multiple cars from dealerships and this was by far our best experience. She was extremely knowledgeable, not pushy, and was friendly and attentive! She answered all of our questions, and made us feel completely comfortable in the process. We will definitely return in the future. Highly recommend shopping here and especially asking for Francine!
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August 2023 by Dave “Buddha”
Steve was very knowledgeable and very helpful in purchasing my new car. It was the best experience I ever had buying a new car. I would refer people there and I will come back myself.
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August 2023 by Julio Florez
I recently had the pleasure of working with Francine Beltempo at Richard Chevrolet, for my car purchase, and I can't speak highly enough of her professionalism and skills. From the moment I walked into the dealership, she made me feel welcome and listened to my needs attentively.Francine's extensive knowledge of cars and her ability to find the perfect match for me was truly impressive. She took the time to understand my preferences and budget, ensuring that I got the best deal possible. THE SAME DAY !!!, Her attention to detail and commitment to customer satisfaction were evident throughout the entire process.Not only did Francine guide me through every step of the car-buying journey, but she also made it a stress-free and enjoyable experience. Her friendly demeanor and patience in answering all my questions were greatly appreciated.Thanks to Francine's expertise, I am now the proud owner of the car that exceeds my expectations. I highly recommend Francine Bel Tempo to anyone in search of a professional and skilled car salesperson. She is an absolute gem in the industry!
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July 2023 by June Dalidowitz
Check in was quick and easy. Service time for an oil change and tire rotation was reasonable. The waiting room was clean and comfortable. Thanks for the much needed cup of coffee as well. My service rep Don Basil was very efficient and friendly. He recognizes that my time is important to me and shouldn't be wasted sitting around waiting. Great job!
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July 2023 by Greg F
Bob Dreier was great. Process in buying a Certified Used 2018 Chevy Cruze Diesel was flawless, great customer service and communication. This was my 4th vehicle from Richard Chevy
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July 2023 by Steve Ackerman
I can’t thank Steven Angeski enough for making my dream car become a reality!!! From start to finish he made my corvette buying experience extremely fast, efficient and absolutely hassle free!!! Steven along with Richard Chevrolet’s sales manager Matt and the rest of their team went way above and beyond to accommodate my busy schedule!!! I highly recommend Richard Chevrolet to anyone that is in the market for a new or used vehicle!!!
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July 2023 by Amanda Suzio
UPDATE: This review was originally written based on my first experience in December 2022. I went back for another oil change today, June 2023, and again had exceptional service. Thank you to Don Basil Jr for exceeding my expectations!First time getting my oil changed here on my ‘21 Suburban. Last minute child care fell through and I had to take my 4, 3, and 1 year old with me. I was very pleasantly surprised to see how clean the waiting area was (I’ve been to many different dealerships in the past for oil changes and most were sub par). They had a children’s area set up with several toys and books. Someone came out and offered us coloring books and crayons and hot chocolate. I must have seen at least half a dozen workers just passing through and all were extremely friendly saying hi and asking how we were. I know it’s just an oil change but I was truly blown away with the hospitality here. And of course, everything was great with the service I received on my vehicle.
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June 2023 by Anthony Gambardella
One of the best vehicle buying experiences I ever had. My sales representative Bob Dreier was excellent. Bob went over every detail meticulously and made sure I understood everything. He found the right truck for my specific towing needs. The dealership image was so professionalI will always recommend Richard Chevrolet..
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June 2023 by George Konefal
I had an exceptional experience at Richard Chevrolet in Cheshire. I highly recommend Francine Beltempo, the Vehicle Specialist whom I worked with. Through the entire process, Francine was very helpful, professional, and knowledgeable about the car. She willingly answered all of my questions, listened to and addressed all of my concerns, and went above and beyond for me. She was respectful with my family and took the time to give us a tour of the various features of the car. Francine was very patient and I could tell that she was genuinely interested in ensuring the car was a good fit for my family, rather than merely trying to make a sale. I am very satisfied with my new car! Great experience!!
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June 2023 by Mark Bean
My experience started off rocky, as I felt the used vehicle was not 100% ready for the customer. However, the services I received after notifying them about these issues was amazing. Donny in servicing even returned my text while on vacation. It would be 5 stars if not for the inconvenience of driving back to them. Still, they made that digestible by providing shuttle services and a loaner vehicle. 4.5 Stars.
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May 2023 by Eden Figueroa
I was very pleased with the service I had received after having my vehicle worked on at Richard Chevrolet of Cheshire. The customer service was outstanding from start to finish. After discovering what was causing the noise with my vehicle, Don Basil Jr went above and beyond to help make sure every last detail was taken care of to ensure my safety. He made sure to thoroughly explain the process & communicated every step of the way. I had a wonderful experience and I would highly recommend this business to others.
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May 2023 by kyra bouteiller
I Bought a used truck from Richards(which was the best experience as well, thanks to Matt B in sales), it was just out of its warranty. While driving in my best friends funeral procession, the truck was skipping like it was going to stall, and all service lights flashing. We had to pull over as the truck could not be driven. We Towed the truck to Richards, and Headed home. When I walked in the door, I got a call from Don in the service department. I explained the situation to him, and the concern of the warranty being just over 2 weeks expired. Don said not to worry about the truck or warranty! He would see what he could do. He said my job was to only worry about having a better day, and expressed his condolences. He kept me updated on the truck, and was able to get it covered under the warranty at no cost to us. The truck was fixed way earlier than expected. Don was extremely caring, understanding and very helpful. Thank you for such a wonderful experience Richards!!! We will only buy cars from Richards from now on!!
