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“Mark was great. Friendly knowledgeable. Took his time ..looked up deals for me and I got a new phone because of his diligence in taking his time to help. I am a fan!!”
“Let me tell you about the experience I just had at Verizon in the Dixwell plaza hamden... Alex was patient and courteous and answered all my questions and even helped me save money on my bill! Thank you!!”
“Super happy to have joined the metro family with the best of the best Victor. Excellent customer service and great deals. Recommend 100% Visit the store you will not regret it. ?”
“Kathy the store manager, was a HUGE help in fixing a broken phone & upgrading to a new one. The entire experience was tailored to the best for the customer's needs.Thank You!!!”
“Tim was absolutely amazing with helping my mom get a new phone. She has an older phone and was afraid of losing her contacts and pictures but Tim made the process super easy and we were in and out! Thank you, Tim!”
“I had one of the most pleasant experiences with this place the owner was very sweet! He let me come in right before the store closed and fixed my glitching screen! Please go here customer service 10/10”
“Tatiana is absolutely awesome. My wife lost her phone and she needs it for work with all her contacts and photos. Tatiana helped us with choosing a nice phone and getting all her contacts and photos on the new phone with no issues.”
“Firstly, both of the salespersons were great. We were welcomed and informed of how long the wait would take, which allowed us to know that we were seen. They were very pleasant; Mehkai, was the person that addressed our needs, but between them both, we really did not mind whom we received because they both had a professional warmth! Mehkai was thorough, patient regarding all our questionings, and informative. When we entered the store I observed the interaction both reps had with other customers and found that we experienced the same exact treatment with different circumstances; I felt like we were all that mattered at that time... not just for a sale, although important, but because we were there, and you can see and feel that they enjoy what they do. Hubby and I both felt this ... I can't explain better than that. Thank you for hiring these individuals!”
“Hector helped me purchase a new iPad Pro for my business im so happy with my purchase. He was very informative and answered all my questions. He made the process smooth and easy !”
9 AM - 8 PM
785 Queen St, Southington
Mobile Phones
“I would like to have PATRICK M promoted for the 5 hours he spent with me on June 7 to resolve the problem I had with your company He was the person that was on my side Your customers supetvisers did not want to help Please give him his own store. Check with with John if you do not belive this story THANK YOU”
“DEON AND SAMANTHA WERE VERY PROFESSIONAL AND ATTENTIVE, VERY SATISFIED WITH THEM. DIDN'T HAVE TO WAIT LONG AT ALL. WOULD DEFINITELY RECOMMEND TO FAMILY AND FRIENDS. THANK YOU ? ??”
“I was very satisfied with my results and service at store 459 in Waterbury Ct. The sales associate Beatriz was a god send. Very professional and knowledgeable about all my devices purchased.”
“I purchased a fire stick that did not work in my television took it back and the gentleman in the store started yelling at me raising his voice I had to tell him several times to stop yelling. Telling me he couldn’t take the product back nor could he refund my money all refunds are final and there was no sense of compromise. All of the stuff the in the store is all refurbished you’re gonna get a piece of garbage and we are you to realize that would you try to take it back he is going to try to make you look like you are insufficient it an incompetent of learning how technology works. Don’t shop here”
“Tatianna was very helpful & has a great attitude & she took the time to explain the features to me. Very courteous. She is a great person working at Metro. I brought 2 cells, screen protectors & 2 cases.”
“Went in today thinking I was going to need to buy a new phone. My phone now hasn't been charging on a wire for months and I thought the port was broken. Alejandra at AT&T cleaned my phone up and charged it on a charger. I appreciated her professionalism and kandor.”
10AM - 8PM
405 Queen St, Southington
Mobile Phones
“I went to my local Bristol AT&t store to get a SIM card as my phone was not working and customer service had directed me to go there. Turns out they needed a manager to approve something in their system to continue with my account. There was no manager on duty. I was informed I'd have to wait two more days before that person would be back. The employee offered me no other solution. I had to think for him and inquired about another manager at any other location.
I want to the southington Connecticut location where my issue was resolved within minutes and I was able to walk out with my SIM card and my phone back up and running. They were friendly and mentioned to me that they've had many people come from the Bristol location over to southington to get their issues resolved.”
“My wife's car alarm was going off intermittently. We brought the car to Mobile Electronics. They troubleshoot the car alarm issue very quickly and did repairs at a reasonable price. Recommend.”
“This store will set you rite! Jose is the man! Very good customer service! The only cell company that I been with that calls me to see how my service and phone is! The best hands down!”
“This is best service ever ok.They will make you run around in circles to different stores wasting gas. Never help get upgrade for a new phone. They keep telling me to call the online service, then the online service tells to go to the store. Never again then store clerk tells me it will be $498 to upgrade the iPhone 11. That’s the upgrade and if the online representative said something different they do not do what they can do call them back. So I did then the online representative said go back to the store only the store can do upgrades to phone plan and I have been a customer for 5 years. This is craziness. So I ask for a supervisor politely no attitude at all. Then they tell they only can give me an android upgrade to stay when I got a iPhone and can go to boost mobile for a better upgrade for a iPhone. I even told them I like thier service is their anything can do even if I pay more for the upgrade they said no only the store do upgrades. Then they have promotions online for iPhones they won’t give online im very confused on why should I stay with them ever again. This company will make run around waste gas almost $4.00 a gallon to do nothing then tell go back a different location store this is craziness. Help please”
“If you are looking for retro games and other old school electronics, this is a great place. Any place on the internet. The staff is helpful and very friendly. And there is a 30-day store credit return policy. Would definitely recommend”
“I would absolutely recommend this location! The gentleman who assisted me this evening went above and beyond! My experience was positive! The customer service was very exceptional! He was personable, empathetic, and most importantly professional!! Thank you again!!!”
“I went in to get a new cell phone on my business account and the salesperson Marc Wright was extremely helpful. He was friendly, knowledgeable, and helped me make the right choice. He even found a promo code for me! I’d purchase a phone here again! Thank you Marc! I enjoyed talking with you too! - Todd”
10AM - 8PM
365 Queen St, Southington
Mobile Phones
“I had a great experience when I was in the area and needed to switch out of my overpriced verizon plan. The clerk jawad was super helpful throughout the way and super informed about the whole process and made it super easy for everything and made switching a breeze for me by explaining everything thoroughly to make sure I wouldn't be overpaying like I did for Verizon.”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“Had an amazing experience at this location. Soti went above and beyond to make sure all my needs were meet . I highly recommend you go to this location and speak to Soti she knows her stuff & has GREAT deals .”
“This place is super helpful!! I went in with a new phone from Metro PCS that I had no idea how to set up. Even though I did not buy the phone there, they went above and beyond helping me reset and set up the phone. I am very grateful to Emae and Melida. Thank you, guys!”
“This is the only metropcs i will ever go to. For years the same gentlemen works there and is honestly the best person i have ever found at any phone store. I highly recommend him. I have referred many friends and family members. He is so patient. I even send elderly people there.”
“They had great customer service and helped me out with everything I needed and more! Extremely polite and very business oriented!! I would recommend their service for anyone looking to have an outstanding experience! I'll rate them 10 stars”
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“Kudos to Brandon at the at&t phone store in Cheshire Ct.
He was patient & provided EXCEPTIONAL customer service while trying to get my new cell phone replacement phone to work. A SIM card was replaced & it took nearly 4 hrs. for someone in Network to review the issue. It wasn't resolved until I requested a "supervisor". Being an at&t retiree, I know how important customer service is to the company & Brandon EXEMPLIFIED
that. 5 Stars for Brandon, 1 star for Network.
Thank you Brandon, again, for being so patient & professional.”