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September 2023 by Lori McGhee
The sales manager Jeremy and sales associate George are wonderful to work with. They made everything easy and their customer service is outstanding. George’s experience and knowledge of the vehicles is amazing. He took the time to go over every feature my new atlas has. He even took me to the service department and showed me what to expect. He’s honest, not pushy and will make sure you get the best deal. George is one of a kind. If I could give him 10 stars, I would. Thank you so much George. I’ll be back to see you when it’s time for another new vehicle.
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August 2023 by Mary Hearn
George Goggi is our sales person. He is outstanding! Everyone at the dealership was nicer and more helpful then the next. They easily got me into a new car from my other VW. Everything has been great!
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August 2023 by Peter Kovacs
I took my Tiguan for a 30k maintenance.Break pads and rotors needed to be replaced. My appointment was at 10amI was out the door at 12.30pmThe waiting area was super comfortable, the staff was extremely friendly and helpful.It was a very pleasant experience.
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August 2023 by Ryan Baril
John was a great help through this process, and when he was out on vacation Marin was also super helpful and relatable, both really nice guys and I'm lucky to have had them for this process. Josh was awesome with dealing with the finance and paperwork, and I appreciate that he was a very no nonsense guy and I loved that I wasn't there negotiating he gave it to me straight.
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August 2023 by Dave Leeds
The salesperson we worked with, George, was both very knowledgable and personable. His in-depth knowledge of the vehicle helped provide us with information to make an informed decision. In addition, Mitchell VW demonstrated their commitment to their customers by providing a no-pressure experience during the discussions about the vehicle and the test drive.
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July 2023 by Moesha Outar
There are many reasons for the perfect score. One being that everyone was so welcoming including Marin who actually helped me purchase my first car. With everyone being so nice, it felt good buying from Mitchell’s unlike other Volkswagen dealership. Second, I liked that the team worked with me and tried to accommodate my needs in order to get the best deal possible. Thank you!
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July 2023 by JoAnna Beernaert (The Classical Florist)
Brought my car in for a 20k mile check up and a recall for airbag.Jeff Begnino assured me he would take personally good care of my car. He set me up with a nice loaner and he personally checked my entire car before giving it back. He gave me a great walk through when it was complete and was easy to trust.He was super friendly, professional and kind. He won my business for years, hes a true asset to your company. Thanks Jeff!
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July 2023 by Ray Hunt
could not ask for more. Keeping me informed about the status of the vehicle with continued delays was a difficult message to convey to me. It was done well with frequent updates and understanding that made the delays much better understood and that the team was staying on top of the status that they have no control over.
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July 2023 by Mike Appleby
Scott is amazing. I was told that they couldn't get my car in for even a diagnosis until they end of the following week, but when Scott heard the problem he knew what it was and that it was a simple fix, so he got my car in and fixed the next day. That's the kind of flexible thinking and customer care that means a lot.
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June 2023 by Kristin Cheek
George was excellent at helping me through the car buying process. He was patient and very knowledgeable. He answered every question and was very thorough. Purchasing my new car was a pleasurable experience.
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June 2023 by Drew Arnold
It was my first time purchasing a car and they made the process as seamless as possible. George is a phenomenal salesman and knows every single car inside and out. His knowledge is beyond comprehensive.
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June 2023 by Wendy Healey
I shopped at several dealerships, both VW and other makes. Marin and Josh at Mitchell were the best by every measure. Most knowledgeable, best service, best deal, friendliest.
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May 2023 by Doug G
We used the free electric charging out front and super nice employee told us how to get to the connected trail right behind the dealership. This good experience definitely will make us consider an electric Volkswagen in the future. I wish more dealerships did this!
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May 2023 by Isaac Davis
Everything about this experience was amazing. Josh helped me out 5 years ago and he came in clutch this time. I had recently bought a car from Mitchell Jeep Dodge Ram but was super unimpressed. Josh helped me get out of that vehicle into this one and I am in love with it. I have been with Mitchell for 5 years and I will remain with Mitchell.
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May 2023 by Eera Sharma
The service and attention were fantastic. They were slow and did not rush in into making a decision. They were kind and understanding and did their best to meet us where we needed to be with payments.
