-
January 2024 by Christopher Sheppard
This is the worst kfc I’ve ever been to
-
December 2023 by Matt K
Worst service possible. Every time I go here there is something wrong with my order, something missing from my order, or some food I didn't order at all. Staff don't care or bother to tell you there may be a wait after you've paid. You'll sit in the drive through for 20 minutes at the window and no body will let you know what's happening or how long it will take. Drive through is one lane so after waiting 20 or 30 minutes you aren't even able to leave until you get to the window. Manager cuts corners and delegates poorly so that the staff is confused and behind schedule all the time. This happens every single time I go here. One time I ordered mashed potatoes and was given Mac and cheese. When I went into the store to have it replaced, the manager wouldn't talk to me. She had a staff member tell me that they were out ofashed potatoes. So instead of asking if I wanted to substitute they just gave me Mac and cheese hoping I wouldn't notice and wouldn't come back. I was given no apology but they did give me a coupon for a free taco next time I order. This coupon is useless because I won't ever order food from here again. Please fire the management staff and actually train the employees to do their job correctly and I will be happy to try again some day.
-
December 2023 by chris taylor
The men's bathroom is disgusting. The urinal looks like it hasn't been able to flush for months. The bathroom smells worse than any bathroom anywhere should smell. Also my son and I both got lunch there the other day and we had multiple different items. We both were pretty sick within an hour and it lasted over night. Not a good place to eat
-
December 2023 by Gail Szydlo
Went to pick up chicken bucket meal on a saturday at 730 pm. They said they couldnt do a 16 piece or a 12 piece. They had no chicken. I go your a chicken place and have no chicken. He said they only had enough for maybe a 4 piece dinner.So now stuck in drive thru and couldnt get out. When finally got out we went to somewhere else to eat.. not the girst time this has happened. The not so funny thing is they close at midnight..
-
October 2023 by Niluksha Wickramaarachchi
Horrible food quality and terrible service. Simply the worst KFC that we've ever been into.
-
October 2023 by lisa ramos
I went there drive through and ordered the new hot wings just the wings no meal.I go to pay and they tried to over charge me by 5 dollars when I told them the sign said 4.99 the man was like the price is the price then walked away.I told him when he came back to the drive thru it's clearly 4.99 thats what it says on our menu board he wouldn't get the manager and was like I'm not changing the price for you so you want the food.I will never go back even the meal doesn't cost that much
-
September 2023 by Scott Pike
I would have given food a higher rating, because it is tasty, however, typically they don't have the food. For example, tonight they didn't have the $20 box, chicken wings or white meat chicken. How does KFC, Kentucky Fried CHICKEN, not have chicken. Service is very poor, a bunch of kids who don't care. I've gone at least 5 times in the past two months and it's always the same.It's sad, really.
-
August 2023 by Paul N.
45 minutes after opening I was told there would be a 15 minute wait for any food because nothing was ready. Again, 45 minutes AFTER opening! This is ridiculous and they should be ashamed of themselves.
-
August 2023 by Jonathan Monjardín
At 8:10 pm, they sold the last pieces and did not want to cook any more, even when they close at midnight. Don't care for customer service.
-
July 2023 by Carrie S.
Chicken smaller than the biscuit! Wrong chicken pieces and wrong side. Returned chicken and will never return again to this location. Other KFCs give large thighs-I grew up with KFC in other states and this is not typical quality.
-
June 2023 by Deb C
I don't know if it's just me but I find the chicken here to be so dry and over cooked. This doesn't taste like any of the KFC from other locations. even the breading is different.
-
May 2023 by Margaret Forler
This 8 piece extra crispy chicken was so over cooked it wasn’t even edible! Come on you have timers and if it’s sitting in the warmers that long it shouldn’t be served.I usually don’t have a problem with Cantons KFC but this is the second time the food was not of good quality. Not to mention it cost 33.00 and it was terrible chicken.
-
April 2023 by Carlos L
They constantly are missing items, today they were out of mashed potatos at 2 in the afternoon. I have come there an hour after they open only to be told ‘none of the food is ready’. They gave me the wrong hotsauce for my order, the chicken was soggy, room temperature and looks disappointing
-
March 2023 by Bite M.
Picked up chicken for our family and it appears to be a few days OLD. The chicken did not taste good and was not crispy. This KFC in Canton, Connecticut serves lousy food, it's tasteless, thrown in bags like they are angry with much less portions than we paid for. We are very disappointed, but at least writing a review helps us inform others, so that's the silver lining.
-
January 2023 by Kathy Kenneally
This has to be one of the worse KFC in CT. I don't get food from there often as obviously not healthy. But I was craving some. This store is only 6 mins away from our house. My husband was gone 45 mins. All I wanted was two pieces of chicken, mashed potatoes, cole slaw and a biscuit. They said they had to cook white meat chicken and it would be 20 mins. Guess hubby forgot I like dark meat too. I ended up with 5 pieces of chicken, cole slaw and a tiny biscuit. They didn't have any mashed potatoes. This wasn't late. He got there at 4:45. Why they didn't have white meat chicken and mashed potatoes on a Saturday is beyond me. The last time I was there it took the dim witted but sweet cashier 12 minutes to ring me up. First he way overcharged me and then didn't charge me enough. Then he couldn't figure out what to do. I had to walk him through the all whole thing. They said no mashed potatoes just cole slaw. I ended up with two mashed potatoes and no cole slaw ?. Won't be going back anytime soon!
