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February 2024 by Kim V.
I've had good experiences here at this Dunkin so far. The service was always quick and friendly. I usually place an order ahead on the app so I can get those points for free items.My current favorite is their medium hot coffee with skim milk and butter pecan flavor. So good. It also depends on the season too; sometimes I like getting their regular iced lattes, The Charli cold foam, chai lattes, and pumpkin spice lattes. I also like their donuts and sausage, egg, and cheese on a croissant.The building is nice and updated. Only downfall is getting in and out of the parking lot on a busy day. They did mess up once but I'm sure we all have our bad days too, so I won't fault them. We ordered a large black iced coffee but they gave us iced tea, we went back to get the correct item. Overall, definitely my go-to Dunkin in the area.
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February 2024 by Dustin Prescher
Always get the coffee the way I ordered it, along with a smile and nice conversation. Great service, great food/drink, and great staff 5 stars across the board.
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December 2023 by Susan R.
have been going to this DUNKIN Donuts for years and just stopped going after I saw them make my hit latte by simply adding milk and regular coffee to the cup. Also coffee has no coffee taste anymore. tastes like water with milk. go to Coffee Trade in Avon for latte! best in county.
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September 2023 by Ryan Henderson
This is my favorite coffee hang out.
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August 2023 by Joseph B
Probably the best trained staff in all the Dunkin’s in the Farmington valley. Cappuccinos are what we order and they are made right ninety five percent of our visits. Very polite staff.Vegetarian options: Egg bites are consistently made right. Unfortunately the price keeps going up.
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August 2023 by Lissie Brooks
Very predictable- no surprises, always delicious!
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July 2023 by j verm
Overpriced mediocre coffee that wants to nickel and dime
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July 2023 by Heidi H.
I always get an iced coffee at Dunkin. Today i tried something new. Was so delicious. My new go to for the summer Great for the hot weather. Service was very fast and staff was very pleasant.
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June 2023 by Dessey Santos
walked in this morning and staff looked at me didn’t greet me stood there for a minute (maybe three) and still no service. this isn’t the first time it’s happened and it’s getting tiring.
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April 2023 by Jeff Ingraham
As a regular customer of Dunkin Donuts I was shocked and surprised that when I asked for a single glazed munchkin for my dog that I was told that I need to pay for it. The young man that was running the drive thru this morning 4/2/2023 at approx 10:30am is not customer service friendly at all. Pets have always received a dog treat in the past and when they are out they always offer a single munchkin. I suggest your crew watch a short video by Will Farrel called “Give them the pickle.” This video can be found online.Anyone in the customer service field should watch it.I am looking forward to being contacted by the owner to make this right. Let’s see if I get a response.- Jeff I
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February 2023 by Homer Simpson
Best Dunkin in the area. Definitely go to this one if you’re in the Farmington Valley area.
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January 2023 by Asher Vandale
The last three weeks I've stopped by around 630ish on Tuesdays and Thursdays to get a drink on my way to pick my kid up from dance they have been closed. If your hours have changed resently please post them. Sign on window says 7.
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December 2022 by Tom Hawley
Not a very good Dunkin’ Donuts staff was very rude and disrespectful to me.
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December 2022 by Jae Sherman
This is my favorite Dunkin.' The service and the food great. All of the hot drinks are on point! As are the iced ones. It typically not too busy to sit inside and enjoy a hot coffee or whatever you choose. Great job to all the folks that work there! ?
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November 2022 by Peter Vernacchia
Not sure how or why but got a drink this morning on my way to work. Noticed that they didn't fill the drink the entire way up like they normally do. This place is great typically so I didn't think I'd have to check. Guess I'll need to keep an eye out