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October 2023 by Shelly Millane
We were longtime customers of another auto repair in Canton and we loved and trusted the owner.When the business closed because I always like to support business in town, I tried another garage nearby and the service was awful and the service manager was rude. I needed a new “home”. A friend recommended Collinsville Auto and her recommendation was spot on. I recently had great service as always with these folks. I received a detailed quote complete with pictures about what repair needed to be done. Work was completed on time with a loaner vehicle provided. I love that the copy of the completed work order is emailed to me so I can quickly access that. Nothing but good things to say about this business.Services: Tire rotations
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October 2023 by Martin Paganini
This was the first time that I used Collinsville Auto, Repair and I had an absolutely wonderful experience! I brought my Dodge pick up truck to have two broken exhaust manifold studs repaired after another shop failed to do the repair. I was very impressed with the communication with Joe who completely explained the repair process and provided me with a quote. I was extremely impressed with their professionalism, communication and quality of work.I would highly recommend a Collinsville Auto Repair.
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October 2023 by John Brandt Jr
Very good service! Provided me with a loaner car which is very convenient. 100,000 mile inspection/ work. My car drives as good now as the day I bought it with 27000 miles on it!Services: Air & cabin filter replacement
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October 2023 by BTE4565
Collinsville Auto is very thorough, careful, and honest. We have found that their advice is very useful. We really like them.Services: Tire rotations
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August 2023 by Jessica Heberlein
Just got new wipers maybe 3 months ago & one is already damaged, missing the cap and the wiper blade slide half way out. Now I need to fix/get new wiper blades again already. Had this issue a few days after getting the wiper blades but was able to fix as the cap fell off at a gas station - who knows where it is now, probably on the highway somewhere.Also needed some AC work done & they quoted me $1500 & couldn’t end up doing it because of the refrigerant that was already in my car, then told me they would have to replace the entire AC system which could cost somewhere in the ballpark of $4000. Dealer had no issue with the refrigerant and fixed the condenser for $1500.
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June 2023 by Peter Ferraresso
Brought my jeep in for an alignment after front end damage was repaired. Alignment was done properly and on schedule, and I received before and after specs via text message. Very professional group and the shop is clean and organized.Service: Tires
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June 2023 by Richard Mulhall
A good experice. I made an appointment and wanted to wait for the vehicle. I arrived on time, they took the vehicle into the service bay and began work. Done in under an hour with a wheel rotation added to the oil and filter change. Received a vehicle report with the bill showing the vehicle was in good condition. Professional nice staff. I will be back.Services: Tires
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May 2023 by John Brandt
Overall inspection per Mfg Maintenace recommendations. Always perform as required and needed...very happy with Collinsville Auto....Highly recommendServices: Tire rotations
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May 2023 by Steve Troop
Every time I bring one of my cars in for repair they always send me a report (with photos) of what issues need to be repaired now and any other issues they see upon inspection. They are consistently reliable and professional with the work they do, that's why I keep coming back to Mike and his team at Collinsville Auto Repair.Services: Tire rotations
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April 2023 by Bill Edwin
I’ve had Collinsville Auto service many of my vehicles over the past few years! Up front with price and length of service. They do everything right the first time. Routine oil service includes photographs of problem areas. Invoice and billing/payment can be done online! They are an awesome team!Services: Tires
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April 2023 by David Camilleri
Hey just a heads up - they probably do good work- but bring your wallet.Joe the service writer was professional and polite- and this is in no way a bad reflection on him, or anyone there- all were super friendly. they also have a cool customer digital experience interface too- text notifications, email invoicing, high resolution pics, etc.The one star here comes from what see as a ridiculously high quote for a rudimentary repair on a Honda accord- a front ball joint-I completely understand charging a diagnosis fee- but I've never heard of being invoiced for the diagnosis should you award the shop the work? $78 for diagnosis- then I get wacked $9 dollars for a pump of grease to test the joint - really? Glad I didn't opt for a water bottle in the waiting room- wonder how much they'd get for that?and then the quote to replace the ball joint- $479-so out the door to replace a front ball joint - almost $650!a genuine honda OEM balljoint over the service counter retail at the local dealer is $150- hard to say what wholesale would be- Maybe $100?maybe the cloud based shop software costs too much? AWS web services aren't cheap i suppose.Again- very nice people, nice atmosphere, no slight on that.Service: General repairs & maintenance
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March 2023 by Hannah Morrell
This place is awesome. They provided a loaner car while they worked on mine, sent an e-quote after the inspection so I could sign off on repairs, and kept me updated with their messaging system. Repairs were a fair price. 10/10 would recommend.Services: Tire rotations
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February 2023 by Leslie Bok
I recently scheduled some diagnostic engine work, routine maintenance and a front and rear brake job and was extremely pleased with the quality service. Service staff were polite and friendly, and the description of services provided was clear and detailed. A pleasure to do business here!Services: Auto engine diagnostic
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February 2023 by Jeff Fitting
I have used Collinsville Auto for a few years now and they are always very thorough when inspecting my vehicle and making recommendations.Service: Oil change
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February 2023 by Joseph Addonizio
Jen Mike and Joe always provide detailed options on serving my autos. What could be done, what should be done.I always trust their work and their words.Nice to be so confident that my autos are always in good shape.
