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August 2024 by A Stillman
Dan at Acura of Avon was so great to work with when purchasing my MDX! He answered all of my questions & was so patient as I test drove some options until I found the perfect fit! I highly recommend Dan! The whole team for the sale was great to work with and I will be recommending to my friends & family!
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August 2024 by J
They make it so easy to get serviced here!
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August 2024 by Margarita Niazyan
We had business with Daniel. We bought an Rdx it was a pleasure to do business with Daniel. Very kind and very patient. We strongly recommend you do business with Daniel. Great experience.
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August 2024 by Wil Ketchin
Learned today after I drove out and dropped my car off that there was a price increase from $79 to $109 on oil changes. That's almost a 40% increase. I called Acura of Berlin, and they didn't have the same increase. Repulsive.
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August 2024 by Sashi Kanth Duvvuri
Overall, I had a good experience with all the personnel at the dealership that I interacted especially with Natalia who was very nice and professional during my lease experience, especially this being my first ever Acura vehicle. I highly recommend going to this dealership.
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August 2024 by Kathy Godek
On a recent visit to Acura of Avon, I inquired about extending my lease which would expire in a few months. Before I knew it, Ron DaSilva worked his magic to create a new lease and provide me an RDX of my choice. Dan was the amazing sales associate who handled all phases of transaction, and in a few hours I was heading home in a new RDX. I can’t say enough about Ron and his team; I give them my highest recommendation.
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August 2024 by Miriam Kramer
Joe the manager is a standup guy. Made my experience of returning my lease so pleasant and seamless.
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July 2024 by Chelsea Perez
I bought my car I’ll say about a month ago and all I have to say is good things about it. Monica helped me pick my car and was very informative about it. Honestly, overall a great dealership and they made the buying process so simple and quick. Would definitely recommend coming here!
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July 2024 by David A Kaiser
I had a great experience at Acura of Avon. Everyone was kind and knowledgeable and I had an enjoyable experience all around. I want to mention the sales staff I worked with, Monica, Jerry, and Natalia, by name. They worked as a team and were low on pressure and high on making sure I had a good experience. The sales manager Mike was also fantastic, as was Ron, the general manager. Overall the dealership felt like a family dealership and not a corporate one. That is hard to find these days.
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June 2024 by Marjorie Morris
I would like to share my experience with Acura of Avon.
Gerry McCormack was the first sales person that came with me to test drive the car I eventually bought.
Gerry was the most considerate, kind and informative person you could ever want.
Explained everything and more about the car.
I felt very comfortable with the process, when normally, buying a car is stressful, especially for a older woman like me.
He introduced me to the rest of the team and all went smoothly.
Thank you Gerry and Acura of Avon.
Marjorie Morris
I
I now own the car I wanted and love.
THANK YOU GERRY
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June 2024 by Kristina Schnopp
Amazing team down in Avon CT!! Always helpful! Always caring! Treat you like family!
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June 2024 by Billy Furlong
Always awesome there
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June 2024 by Rebecca Fox
Joe was persistent in a good way, following up on my interest in the MDX, spending as much time as needed to answer my questions and provide me with detailed info regarding offers and the transaction in turning in my lease. Jerry was very pleasant and demonstrated excellent customer service skills as well. A true pleasure working with both to make the sale seamlessly smooth. Highly recommend Acura of Avon
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June 2024 by Syama Sundar Peesapati
Excellent Service and it was such an easy exercise to buy a new car and exchange it for your 13 year old Acura MDX. Natalia has been a great ambassador of Acura Brand in customer service. Thank You.
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May 2024 by Andrew S
Service department drags their feet so much. I’ve been after them for months about fixing very small things on my brand new Acura, and I’ve been given excuse after excuse about how this thing and that thing is on back order. Well, I called Acura of Berlin and I got an appointment on the day I called, and I was told the parts that were “on back order” are available in a few days.
Communication is just so poor. They tell me “we’ll call you in March,” then, when I don’t receive a phone call for a month and I have to call them, they sound like they don’t even know what they’re doing. It’s now almost May and still no contact from. I’ve been doing this back and forth for months now. So infuriating.
Will not be visiting Acura of Avon anytime soon and now I have to drive extra time to reliably service my car rather than visit my local dealership.
For 2 years while going to Acura of Berlin, they’ve made every interaction a breeze. I only started going to Avon because I moved.
