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October 2021 by leon mclain
Great tile store they always have what I need for the job and awesome customer service
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September 2021 by Annmarie Saxby
BEWARE! My parents purchased a pellet stove and installation from this company over a year ago August last year and we are now in September) and they have yet to install it. Every time I call it is just another lie or run around "ill call you back and straighten it all out!" "they will be there tomorrow" "the lift is on another job" "we can't trailer the lift to the house"I would never recommend anyone go through this. They took advantage of an elderly man and do not care to rectify it. Go elsewhere so you don't have to deal with the better business bureau like I will have to
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September 2021 by Lee Ann Sullivan
Showroom spurs great design conversations and ideas. Staff is very knowledgeable: from design to lead time. Great place!
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July 2021 by Jane Greenman
Dealing with Berkshire Hills Design for cabinets has been a total nightmare. It ended up delaying a major renovation project by over 2 months with false promises as to delivery dates or order dates. While it may be a supplier issue, ultimately, getting accurate and complete information is their responsibility and they have totally failed to do that. While the time order was delivered on a timely basis, the cabinet order has been a mess. They clearly need new suppliers. I recommend them for tile. For cabinets, stay away!
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March 2021 by Kevin Dier
Great showroom and friendly knowledgeable staff. Showed us samples and made suggestions based on price, quality and reputation of vendor. Gave us samples to take home and came to our house to take pics and measurements. Project still in progress ....
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January 2020 by Tanya Golden
Danielle went above and beyond to find our custom order. Even though our flooring wasn’t in their normal distribution menu we had it in three days at the best price (and we shopped around first). I am so thankful to have an expert and efficient local home improvement business. Many thanks!
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January 2020 by B B
Lovely showroom! Beautiful finishes and selection. Terrible customer service.
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September 2019 by Marisa Beligni Simmons
Amazing show room with tons of show room displays. Very knowledgeable staff and high quality inventory with a spectrum of price points. Ali helped us and really knows her product!
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August 2019 by Daniel Morin
Danielle is one of the best designers I've evered worked with I would recommend her highly.
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August 2019 by Clayre Haft
Danielle stevenson is a rock star of kitchen design . She designed a a gorgeous kitchen for my home in Ct.
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October 2017 by Matthew Sheldon
Great displays and knowledgeable staff.
