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October 2023 by Jame N.
i was accused of stealing, i obviously wasn't ,i emptied my pockets and let the employee search me and he was still unsure , just made me feel terrible i've never stolen anything before and this fella had the worst attitude towards me , i wouldn't shop here terrible staff and customer service ,
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August 2022 by Yvonne D.
I've been a customer here at Burlington CVS for many many years. I have always been treated with respect by all the staff especially in Pharmacy Dept. The COVID has created a lot more Stress on this Dept. I commend all the staff especially the Pharmacist Mark, Fred, etc for their dedication and willingness to always address any of my concerns. I've tried other Pharmacies in Torrington none can compare. I find it very convenient and usually can find whatever I need. Very convenient and love the Drive thru. Only thing I don't care for is the ....recording to call in ...refills !! Far Too long and most of information doesn't apply to me. Very frustrating as goes thru all my medication available for refills etc. If i want it I'd let them know rather than go thru this every single time I call. I wish there was a way I could bypass it and just leave refill #. Wish corporate would make that happen I'm pretty sure in not the only one who feels this was about call in recordings! Otherwise I appreciate everyone who works there.
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April 2022 by Jason T.
There are much better CVS's I've see in my life. I tend to pick up my prescriptions here often, let's just say it isn't marked on my calendar. The pharmacist is the polar opposite of helpful, and half the time they don't even have what you're looking for. The checkout counter is even worse. Most of the time, only one person is working there, and if there's a line of more than 5 people you're screwed. The staff have no manners and act as if they're being enslaved there. Incredibly disrespectful. Don't go here.
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December 2021 by Tricia B.
This is a larger CVS, and easily accessible by way of a traffic light. The parking lot is also ample of size. I've never used the pharmacy, but for the store part it has everything I look for in a CVS I don't regularly frequent: Well stocked holiday decor and candy, variety in regular snacks and drinks, and on the right day, at least part of an aisle of clearance. Thankfully they weren't forcing use of a self checkout.
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March 2021 by Marj Yost
Just have COVID shot. Easy check in, was out in 35 mins
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June 2019 by Bettina R.
Worst customer service ever and I truly believe the pharmacist "Stacy" is either showing signs of some sort of senality, or is high or drunk Absolutely horrendous pharmacist, to make a very long story short
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June 2019 by Gern B.
Pharmacy associates outside of the Pharmacist are clueless. Bad information on many occasions. Not able to provide accurate information on anything. Unfortunately they are the only game in town. The Pharmacist seriously needs to be on top of this!