Warehouses near Brookfield, CT

“After enduring four solid hours of testing at a major hearing aid seller, then gasping at their over-the-top cost, I headed off to Costco in Brookfield to try their Kirkland. Can't say if every Costco is as good, but this one has been spectacular. Their private test is long and detailed. And exacting. Turns out my visit was long overdue and sorely needed. Perhaps every hearing aid seller delivers the same results. For me , sounds were suddenly alive; clear, clean, bright, crisp discernable sounds. Which is very nice, but just my personal journey. It's how I got here that really matters. The preliminary test was exacting and the audiologist's patient attention to detail was impressive. It was sadly both humiliating and humbling to learn how poorly I was hearing. But the audiologist seemed to understand that, and remained kind and supportive and, I was sure, actually caring. My new ears (as I like to call them) arrived fulling programmed and ready to wear in about a week. After being fitted and tested I was asked to walk through the store. "Come back when you've done your shopping..." Then there were new question about comfort (both physically and audibly), the balance of background sounds, the sound of my own voice.... More adjustments, another walk, a few minor tweaks, and I was headed home. It was definitely not perfect after that. Yet no matter how minor or major a problem might have seemed to me, no matter my request for something only I could hear, it was resolved within minutes (or a few days at worst). There was never an added charge, never a hesitation. I'm only sorry I didn't go much sooner. It's well past a year now. My new ears - Kirkland Signature 10 (made by Sonova) - are still hearing flawlessly. Alas, not everyone has been as fortunate. This model has been discontinued and other brands are available. Fortunately it was never the device alone that impressed me - it's been the ongoing service. And I suspect that'll continue no matter whose brand is sold here.”

“After enduring four solid hours of testing at a major hearing aid seller, then gasping at their over-the-top cost, I headed off to Costco in Brookfield to try their Kirkland. Can't say if every Costco is as good, but this one has been spectacular. Their private test is long and detailed. And exacting. Turns out my visit was long overdue and sorely needed. Perhaps every hearing aid seller delivers the same results. For me , sounds were suddenly alive; clear, clean, bright, crisp discernable sounds. Which is very nice, but just my personal journey. It's how I got here that really matters. The preliminary test was exacting and the audiologist's patient attention to detail was impressive. It was sadly both humiliating and humbling to learn how poorly I was hearing. But the audiologist seemed to understand that, and remained kind and supportive and, I was sure, actually caring. My new ears (as I like to call them) arrived fulling programmed and ready to wear in about a week. After being fitted and tested I was asked to walk through the store. "Come back when you've done your shopping..." Then there were new question about comfort (both physically and audibly), the balance of background sounds, the sound of my own voice.... More adjustments, another walk, a few minor tweaks, and I was headed home. It was definitely not perfect after that. Yet no matter how minor or major a problem might have seemed to me, no matter my request for something only I could hear, it was resolved within minutes (or a few days at worst). There was never an added charge, never a hesitation. I'm only sorry I didn't go much sooner. It's well past a year now. My new ears - Kirkland Signature 10 (made by Sonova) - are still hearing flawlessly. Alas, not everyone has been as fortunate. This model has been discontinued and other brands are available. Fortunately it was never the device alone that impressed me - it's been the ongoing service. And I suspect that'll continue no matter whose brand is sold here.”

“Great experience, staff is extremely helpful. I saved over 50% shopping here as the prices can't be beat. Plan to spend some time going through various nooks as not everything is clearly marked. Worth the effort if you find something you can use. Will come back again soon.”