Hand and Stone Massage and Facial Spa offers high-quality massage and facial services at affordable prices, making relaxation accessible to a broader audience. The spa is open seven days a week with extended hours, ensuring that clients can easily fit their appointments into busy schedules. Many customers praise the staff for their friendly demeanor and professionalism. Reviews highlight the welcoming atmosphere and the cleanliness of the facility. Guests often feel comfortable and relaxed during their visits, with some specific therapists receiving commendations for their effective techniques and attentive service. Customers appreciate the skill of the therapists and the tranquil environment, making Hand and Stone a valuable destination for anyone looking to unwind and relieve stress. Customers have been very happy with the facial services, particularly the work of Liza and Sky, who are described as excellent estheticians. The front desk staff is also praised for their efficiency and friendliness, helping to create a positive overall experience. However, some issues with the online booking system and customer service at the front desk have caused frustration among clients. Management is encouraged to improve online services and front desk interactions to enhance the overall customer experience.
Friendly and welcoming front desk staff. Efficient service. Started getting facials a few months ago and have been VERY happy with the service and results. Liza is excellent t!
September 2025
I had my first facial in years done by Sky, and it was AMAZING! She is truly a great esthetician and takes pride in what she does. I will 1000% be booking another
August 2024
I have seen such an improvement in my skin since I started working with TAYLOR. (facials) She is amazing, and very knowledgeable. I also see CARLOS for my massages, he is one of the best!
