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January 2024 by BMO
Awful dealship brought car here 4 times paid each time and they couldnt figure out it was my fuel pump, car was a toyota an when i brought to another shop they figured it out in an hour, when i requested a refund for there awful service i was given runaround for months dont do buisness here shop manager mark is a pos
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January 2024 by Russ Vance
I have had two interactions with Greentree service since I've had my 2023 Tacoma and both experiences have been top notch. The service has be great - efficient, stress-free and the staff could not be friendlier. I wish I remembered the names of the two ladies that I worked with - they deserve a shout out. A lot of places can repair new cars and change oil, but awesome customer service is a huge differentiator and Greentree has the best I've seen in ages.
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January 2024 by Carol Pascioll
Just want to say that Greentree Toyota Service Center is the best place to go for work on your Toyota. I got in an accident, got my Toyota Rav 4 towed to Greentree Service Center. My insurance company wanted to use old parts on my car and Greentree Toyota refused to use them. With the help of Kim, who was awesome. She went above and beyond to make sure my care was done right. Just picked up my car and it as good as new. Thank you Kim and staff!!!
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November 2023 by Kama Kirkland-Simmons
Excellent service was the standard. Not sure if there’s more than one Kevin but the portly, overweight Kevin is a poor representative of your company. Sadly you’re better off going anywhere else for routine maintenance than entrusting your vehicle in his careless, unprofessional and dim witted care.
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November 2023 by Duane Austin
Great experience! Did an excellent job repairing the passenger door on my Sequoia.
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November 2023 by Scott Horner
Nice friendly service but sometimes they take a long time. But at least they will shuttle you to work and back so that helps a bunch. My service rep is always Kim she is great at her job.
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November 2023 by Devine Auto Information
I have been a customer for 20 plus years i bought a 2001 Camry and the service has always been the best THabnk you Reed Chatting for always be upfront and completly honest i would gin=ve you 10 stars if possibleServices: Auto body & trim repair
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September 2023 by Tuan Hoang
Good service. No shopping store nearby so it is inconvenient if you want a drink or snack while waiting. Would be 5 stars if a coffee machine or vending machine is available
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September 2023 by Damian W.
My family has been coming here for 15 years but recently something changed so now we deal with A1. Perhaps its the technicians. We had a coolant hose come off inside the intake. 3500 dollar fix only to experience issues like sloshing of coolant over the next two weeks before the engine on a 2017 140k HYBRID Prius Prime blew a head gasket, tarnished all the valves, and bent all the pistons. So we went from 3500 to over 10k in repairs because of a misdiagnosis. Then who knows what else they did to the car which they weren't supposed to.I feel a lawsuit coming.
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September 2023 by Stan Greenbaum
First visit for new RAV4 Prime. Scott and the other Greentree employees provided an excellent experience and were helpful in answering questions I had about our new ride.
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September 2023 by Aditya Ashutosh Mairal
Great people. Very helpful. Especially Kim gave great advice and helped schedule service, manage loaner vehicle.
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July 2023 by Marco Alessandro
They are liars. Mark tigner lies and covers up for the service department. I will never take my car here. Oh no! No service records for that name! Of coarse i have associates take my cars for service there. Never again. You will be hearing from my lawer. Disgusting thieves.
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April 2023 by Nona N.
4.17.23 20 YEARS! Since 2003, Greentree's professional & timely service protects my autos and me - 189,500 miles now with another 100k + expected for my 2O14 Prius (like my prior 2005 Prius that I drove safely for 287,000 miles). Annually, Service Manager Tigner & Assistant Service Manager Schwab advise me on recommended car care. Service is planned to ease payment in sync with my budgeting. Today's service included transmission and radiator fluid exchange, & an oil change along with a routine multi-point inspection. In addition to excellent service, the Early Bird/Night Owl drop-off option accommodates schedules when regular hours are not convenient. I depend on Greentree Toyota Brookfield Service Center and highly recommend them. Thank You.
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March 2023 by Stefan Bryant
TLDR: Don't book your service here. Rude, incompetent workers, and high prices.Booked an online appointment for 720AM. Upon arrival, I was rudely informed that the Service Department doesn't open until 730AM. Bad start.I asked for an oil change and investigation of a squeaking noise. Oil and a belt were changed, and I was charged $350 for the diagnostics / Multi Point Inspection. Allegedly, all was good.The squeaking noise continued. Additionally, I was informed by a random fellow Tundra owner that my rear leaf springs were broken. I booked a follow-up appointment.During a 2 hour visit, I was informed that the squeaking noise was my alternator, which they would replace at the low cost of $1,300, and that my leaf springs - which "must have broken since your last visit" (LOL) - were both broken, and could be replaced at the low price of $3,700. Bottom line, I would not recommend this dealership - don't trust it just because it's Toyota vs. a third party. VERY dissatisfied. A waste of both time and money.Service: General repairs & maintenance
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March 2023 by Aplicativo Apps
Literally the service and work today was not good, I contracted a maintenance plan for two years or 50 thousand miles, but even so they charged me a value of 77 dollars just for changing the oil and filter, the attendant didn't even look the system, then they handed me a checklist completely in white, now the question is: did they have the car serviced correctly? How will I know if my brakes are good? COMPLETELY BLANK CHECKLIST!!! I already WORKED AT TOYOTA, and I learned to practice the Kaizen philosophy!!!
