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October 2023 by melanie peringer
I can not explain how happy I was when I left my facial appointment. Everyone was very welcoming. I was a few minutes early and they brought me over to this comfy chair that heats up. In this fabulous room, I found my niece a beautiful pair of earrings, without even leaving the chair!! Who needs an appointment after that. I’ll just stay there! Ha!I plan on coming back and sharing the experience with my friends family! Ladies Fun Day!Service: Facial treatments
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October 2023 by Lisa Visnovec
I just have to say, if you need to relax, this is the place for you!! Had the works done today! I started off in the Chromotherapy tank then had a fabulous facial with Maria! I had the Botanical Calming facial and it was so relaxing. Then they have a new room for their Ionic Foot Detox which just just added one more level to my relaxation. And finally - got my haircut by Lauren who gave me a great new cut. And for once, everyone in my household noticed. What a fabulous day!! The entire staff was friendly and welcoming. Looking forward to having it all done again soon.Services: Skin treatments
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October 2023 by Shavonna
I had the worst massage of my life here.. I deliver babies for a living so I have been in need of a good massage. My sister found this place and so we went, but they had a better experience than I did. My masseuse didn’t speak any English and there was no one there to translate for her. I tried to demonstrate to her that I wanted deep tissue but I think the language barrier played a big part because she gave me a very light pressure during the massage. Also, when she went to my lower body she ripped the blanket up to the point my buttox and vagina were exposed and afterward she tried covering it with the blanket. Anytime I get a professional massage they usually fold the blanket in a way that your privates are never completely exposed, she did not. She never asked what parts of my body I was comfortable and not comfortable with being exposed or touched. I’ve had many massages in my life and this was by far the worst.. When it finally ended I didn’t make a big deal because there was no point in trying to talk to her due to the language barrier. I should’ve brought my concerns to the woman in charge but I didn’t want to make a big fuss, I pretended everything was okay because I just wanted to race out of there, but i should’ve been honest, so that is my fault. Otherwise, the rest of the staff was nice and the place was clean, for that I give it 2 stars.
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October 2023 by GREGORY PAPPAS
I had a wonderfully relaxing experience at the spa. I opted for the ultrasonic facial and Swedish massage and both were excellent. I'm looking forward to coming back.
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August 2023 by Elizabeth B
My facial was wonderful, the tech did Great job asked my face was so soft after
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August 2023 by Chloe Calo
Yianna did the best job on my full blonde highlights! The staff is super friendly and I was so happy with how my hair came out:)))Services: Haircut
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March 2023 by Barbara Capasso
❤️❤️❤️❤️ called at 4:30p on a Saturday and asked if they could fit me in b4 5:00p when they closed.Not only did Joanne welcome me with open arms, she washed, cut, and blew my hair to pure perfection.I have received numerous compliments on the cut. And the price was fair (by today’s standards). Thanks very much! See you in a few months.Services: Eyebrow beautification
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December 2022 by Lisa Gugliuzza
Joanne did a great job and the atmosphere was wonderful!
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December 2022 by Kausik Kar
Terrific place to get rid of winter blues! Staff is courteous and helpful. Would recommend.
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October 2022 by Timmy OKeefe
30 minute Infrared Spa is life changing. The shower is a 12 out of 10, the employees are extremely friendly and it's well worth the 40 minute drive across the border from NY. As soon as I have a few extra dollars I plan on trying the Botox that they offer. I do not know who she is but all I've heard is that she is the best? It's a hidden gem and will not break your wallet... Should be ⭐⭐⭐⭐⭐⭐⭐⭐⭐?
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August 2022 by Kristine Stewart
Came here as a last resort since my regular salon in NY is closed on Monday’s and my daughter wanted her hair straight for school. I went based off the google reviews and ratings and decided to give this place a try. When I called to schedule an appointment, I clearly stated my daughter has curly hair and if there is someone with experience who will be able to manage and I was reassured that it was no problem. Upon arriving, the place was completely empty with one stylist. I was hesitant as I’m usually very picky with hairstylist’s. I then decided to not have my daughter’s hair cut, instead just wash and dry. Joann took about an 1 hr and 30 min just to blow dry her hair. I had to continuously tell her she’s not adding enough heat and her response was “ I know, I’m going to fix it.” After her spending more than 30 min on the first back piece, I figured she didn’t know what she was doing. She would use the excuse that my daughter’s ends are really dry and it’s going to take a lot of work. Long story short, after I expressed to Joann the horrible job she did, she became defensive and began slamming her tools and being rough on my daughter’s hair. I must’ve told her 3 times I will just fix it at home so I can leave but she wouldn’t listen. I think the part that irritated me the most was when she told me,” I’m sorry you feel that way, but I think it looks pretty good to me!”. This is by far the worst experience I’ve ever dealt with. I did get my refund but if you’re going to have hairstylist please make sure they know what they’re doing. It took me 30 minutes to fix the mess she did. For photo reference: the first photo is what Joann did and the second I fixed.Service: Hairstyling
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August 2022 by Cyn D
One of my favorite places since last year. Great location, away from major traffic. Wonderful friendly staff! I’ve gotten a great pedi, facial and hair done on different occasions. I always go to the infrared sauna and also the slimming capsule. The set up is so relaxing and all is clean. Love this place!!! I will be signing a membership soon!
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February 2022 by Emma Scott
Recently had a hot wax here. The service is great and the specialists are very professional and skilled.Services: Brazilian wax
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February 2022 by Alicia K.
Terrible customer service, and shotty haircut.
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October 2021 by Laura S.
I have very mixed feelings about my experience. I rarely write negative reviews, but I have to be honest about this experience. I decided to treat myself to a massage, facial, and the deluxe pedicure after a year of battling cancer through the pandemic. I called ahead and booked all three services. The massage was supposed to be the October promotional special of the warm vanilla massage for $75. I had an older lady who was very sweet, but it was the worst massage I have ever had. It was obvious that there was very little training or technique, and there was nothing vanilla about the massage. The oil smelled bad and when asked what kind it was the response was it was mineral oil. She went through the motions from one part of the body to the other but there were just simple movements and no work. I have had many massages and I've never had a massage therapist start with the feet and then skip around from one body part to another. But the thing that bothered me the worst was that she wanted to talk the whole time. At one point when I didn't respond, she actually poked me and said my name twice and repeated her question which was what profession was I in. Very unprofessional. For the price that I paid I could not believe what I was getting. I had a facial next and it was with the same lady. And rather than sitting up or in a different position I had to lay in the same position. The facial was slightly better than the massage. But it seemed that there was a lot of time opening packages and retrieving bottles rather than the actual facial itself. There was no preparation ahead of time. There was a hard sell to come back and make repeated visits for more facials, and it seems that sometimes workers don't realize that we are all on a budget. The one saving grace was the deluxe pedicure. It was wonderful. If I ever came back here it would be only for a pedicure. I was offered the complimentary wine while I had my pedicure, but I was never offered the complimentary infrared sauna that was supposed to be Included with my services. There seemed to be a lot of confusion among the staff about what was actually booked. No one seemed to understand anything about the vanilla massage, and when I went to sit down for my pedicure the girl tried to tell me that I was also booked for a manicure. I was very clear when I made my appointments exactly what I wanted. The staff and front desk were very polite but indifferent. I did not make a big deal about anything when I left, and I left a 20% tip although I did not feel it was deserved. This was a huge chunk of change for a disappointing experience. Although the spa itself looks very nice and the bathrooms were clean, the massage room floor was not clean and very small and not very appealing.
