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February 2024 by Debora Silva
Excellent
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July 2023 by Sara Jelenffy
CosmoProf is great! Cindy is the best there :) great products and prices. Really knowledgeable staff.
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October 2022 by Lydia Feldman
Young lady working there was attentive and genuinely kind.
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August 2022 by Arri Lew Lew
Terrible customer service and out of everything! So disappointed!
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March 2022 by A M
Staff not as nice as Torrington and Waterbury location. Hire better staff!
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November 2021 by Betsy Streck
As soon as I walk in they say Hello and have had the girls there help if I needed it. They were very friendly and knowledgeable.
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August 2021 by Nicole Marquardt
Huge great selection.... but I was completely ignored. So I went over to Sally's instead.
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February 2021 by Estela Cunha
Knowledge staff, wide variety of product, great sales
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March 2020 by Linda Clarke
New manager. Friendly helpful. Makes you want to come back
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March 2020 by Josephine Barrett
This store has wonderful choice of hair care products. Friendly staff.
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March 2020 by Angelica Rivera
Worst customer service EVER !! They are rude don’t help and pretty much stalk you around the entire store and treat you like a thief/ criminal . All of the employees are terrible they are not helpful in any way
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February 2020 by Elle Bond
I went into the Brookfield location today. I usually dont go to this location because the employees are not very friendly. But today changed my view of this location. A new manager named Lane helped me and She was excellent. She was kind, helpful, she smiled, she connected with customers and is very customer centric. I told her this location really needs someone like her. She is so full of life and she radiates! Loved Lane! Please hire more people like Lane because Cosmoprof has become not so happy to go to with too many employees treating customers like nuissances.
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October 2019 by Jenna Nielson
Staff is so rude and know nothing about hair.
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September 2019 by Janine Murphy
I actually feel like they are very helpful , especially with the staff they have at this time. The only problem is that I am sitting here outside the store and they are closed :(( close to early on Saturday!
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September 2019 by Gary Haggas
Child friendly staff our son loves Cosmo pro Brookfield