-
August 2022 by Debi K.
This nail salon is extremely clean and friendly, highly recommend! One of the few that actually honors your appointment on time.
-
August 2021 by Monika R.
Meh! You walk in and step on a regular door mat. Employee sprays the bottom of your shoes, sneakers or flip flops whatever you're wearing on your feet. Then you put you feet back on the "contaminated" rug. Lol smart right. Then you walk on the shiny marble floors and skate your way to your chair. They are looking for a major lawsuit doing this. Anyone looking for a easy payout just naturally slip on the floor after they soak the bottoms of your footwear. It won't be hard to do since I did slip and now my back hurt from trying to prevent fall. Went here for a pedicure for a last minute trip and it was done a** backwards! They did my gel polish then she ruined the shine by soaking my feet and doing the callus remover $11 extra I was told over and over. They did NOT use that tool to get the crud out the sides of your toe nails. I just felt and looked incomplete but charged fully. I won't be going back and the nail tech gave me a card. I tossed it right out!
-
June 2021 by Joanne W.
I went to CoCo's by chance & had Gabby. She did a great job. It wasn't crowded that day so I was able to get right in. Thank you Gabby!
-
June 2021 by Kimberly Taylor Cross
Great treatment, fast and pleasant. Nice staff.
-
November 2020 by Nicole M.
I started coming here because no one around the Danbury area does deigns that I like. I started going to Elena and I never looked back. She's a Perfectionist and makes your nails look absolutely perfect. Another plus is , I get acrylic with gel polish and theirs last up to 3 weeks!! Even on the 3rd week my nails still look good. Happy I started going here.
-
October 2019 by Scott Keegan
Great service
-
September 2019 by Heather M.
Great value for sns. Love Elena. Pedicure ok. Works in a pinch but there are others that are better.
-
June 2019 by Laura R.
Pedicure was fine but not worth what I paid for it.....this place charges extra for everything including using your debit card. When checking out the lady asked me to pay cash. I explained that I'm not from the area and prefer to pay with my debit card. She rang up the total and said $44.65....i asked why it was so high she said "card charge." Charged additional $2.50 for using debit....when I refused to pay the extra charge girl tried to cancel charge then asked me for my card pin number to cancel. Some serious language issues here no one speaks good English or pretend not to...I've traveled across the US and have never been charged extra to use my debit card or been asked by an employee to give them my debit card pin number. Won't be coming back! An advertised Monday-Wednesday $25 special cost me $44.65 for a mediocre neck massage and pedicure!!
-
June 2019 by Missy I.
Love love love this nail salon!! Everyone is so nice. Elena does such a great job on my nails, every time. I moved to the area a few months back and this was the first place I tried and have been highly satisfied. I plan to be a loyal and continuing customer while I live in Connecticut!!
-
April 2019 by Theresa H.
Love Elena at Coco Nail Spa!! I have been coming here for about a year now and I can honestly say best nail salon!! Great customer service and Elena knows just how I like my nails!! If she is busy Lily steps right in!!!
-
April 2019 by S M.
I consistently have had my nails done here for at least eight or months and always get the SNS. They are attentive and creative and caring about their work. If I have ever gotten any chips I just stopped by and they fix it...i love knowing that they are local and I can always stop by and get a beautiful manicure! Elena ....Wiki ....are both great and ....so are the others. I think sometimes unhappy customers forget to speak up and Express their preferences and expectations. I know that when I speak up they always take care of me and I love the results!! Thank you Lily and Elena-Loved my French Ombré today!
-
January 2019 by Marcine E.
I waited a few days to write my review because I wanted to see how my nails held up.let me tell you ,they're still perfect! Joyce did my gel manicure and it was bu far .one of the best manicure I've had! She made sure she got every inch of my nail when she put the polish on...perfection. I will definitely be returning!!
-
January 2019 by Kat W.
The service at this salon is truly horrible. They do okay work, but if you like actual customer service, you will be sorely disappointed. I've been frequenting this salon for the last few years, but my visits since the management changed have been less and less frequent BECAUSE of the awful service. They are outright rude and insulting to the customers. During my last visit, I went for a regular mani/pedi and the guy did okay work. My cuticles weren't properly done, but at this point I almost expect subpar work. However, my pedicure chair didn't work (like the bubble massage thing) and my pedicurist didn't let me change chairs. Then, to make it worse, didn't even give the traditional foot massage. I came in expecting the basics of a pedicure and couldn't even get that. When I complained, the manager yelled at me like it was my somehow fault before berating the employee in front of me like that's acceptable behavior. The visit prior to this, the same manager literally yelled at me for asking my manicurist a question. I asked my manicurist if I could come back to paint my nails, she asked the manager/owner and was told they couldn't do that. I told my manicurist it was fine, that I'd just been wondering, but the manager raises her voice and starts telling me they don't do that. Obviously I understood, which is what I was telling my manicurist, so why she thought to start yelling made no sense to me. I think these two examples are enough proof of their level of service, though I definitely have more. There are much better salons in the neighborhood and I highly recommend those. They do much better work and actually understand what good customer service is, and the price point is about the same. This place is honestly the worst.
-
August 2018 by Emily C.
The lady burned my eyebrow when waxing me!! If 0 out of 5 stars was allowed i would rate this place 0. So disappointed with the uncleanliness and the unprofessional actions of the workers. I will not be coming here again.
-
May 2018 by Alyssa V.
I just got my nails done today at Coco Spa. Based on the photos I've seen they can do pretty cool designs, I just got a plain color though. I did a mani and pedi and it took about 2 hours. I had Tina, she did pretty well and was a perfectionist with making sure they were right. I let them dry for 15 minutes and then she sprayed my nails but the spray never dried and would just drip down my fingers and made everything greasy. The lotion they used on my legs is also super greasy I had to wash it off. I wish they were a bit more friendly. Monday-Wednesday a mani and pedi is $22 which is a great deal! Overall 4 stars, I would recommend.
