-
January 2024 by Ryan G.
F rated customer service. I bought H13 headlight bulbs that they recommend for my jeep. Turns out they are very yellow compared to my stock ones. They will not return them because the package was open. The manager told me it is the company policy and I would have to deal will corporate if I wanted a refund. Ridiculous!! I will never buy anything from them again. I knew I should have went to Autozone. 65 dollars wasted. I will never shop here again. I hope to have a better experience with the corporate office.
-
November 2023 by Riley Emmerson
Friendly and knowledgeable staff. had a good experience and recommend it to anyone in the area.
-
September 2023 by Mike Staib
Quick and easy quality at a reasonable price. Save yourself a few bucks by ordering online and picking it up at the store!
-
September 2023 by c roy
Pros:Wide selection of automotive parts and accessoriesCompetitive pricesConvenient shopping options (in-store, online, mobile app)Good customer serviceCons:Some stores may be out of stock of certain itemsPrices may be higher than other retailersSome customers have reported long wait times for customer serviceOverall, Advance Auto Parts is a good option for customers who need to purchase automotive parts and accessories. The company offers a wide selection of products, competitive prices, and convenient shopping options. However, some customers have reported issues with out-of-stock items and long wait times for customer service.
-
July 2023 by Jim Manning
Just had a fantastic experience with John, Bruce and Robert, and here’s why:I had purchased a rain, X back windshield wiper from Amazon, but it didn’t fit. Not only did they find me the correct wiper, which I know isn’t that big of a deal, but it was stressing me out, but they put it on without me even asking, and then explained why I should go with the other brand of windshield wipers.This may be a chain, but the customer service here makes this place well worth coming back for.
-
May 2023 by carlos garayua
Great place to buy parts. Customer service is top level. Billy, Bruce, Shawn Chrissy all of them are great at their jobs and would try to leave you with a great experience.
-
March 2023 by Anthony M.
I was having doubts about my battery and alternator so I stopped in for a free checkup Bruce came out immediately to test both issues. He said all was good but because I only do short runs the battery doesn't charge fully (only 19 minutes) I would go beee for all my automotive needs! Thanks to the rest of the staff too!
-
November 2022 by Amit Ohri
Great customer service! I was extremely amazed by Xavier Bruce's service and knowledge. He went out of his way to help me out. Thank so much Xavier for your wonderful and kind help. God bless!
-
November 2022 by Timothy Walker
Great customer service!!
-
May 2022 by J Y.
Helpful courteous staff. Always friendly, very efficient. The staff at this location always "gets it" . Consistently show outstanding customer support. Thank you !
-
April 2022 by Scott
Convenient location, clean and well stocked. Order Online and save 15% when you pick up in store.
-
March 2022 by Malachite Bard
Very good service here, helpful and knowledgeable
-
February 2022 by Steven Borchardt
Always very good service. Most items are in stock or available within a day.
-
January 2022 by Madeline Reagan
Shawn was so helpful and nice!
-
October 2021 by J B
Recently we were on the search for some parts for our vehicle. We called a few local auto stores (well known) and then Advances Auto. Sean, a Manager at the Brookfield location took the call and was extremely helpful. He ordered the parts and had them available as promised. Sure, you're probably thinking, he did his job, big deal. Well unfortunately these days it's hard to find good customer service, people who actually care about their job, are knowledgeable and friendly all in one. So thanks Sean for a pleasant and helpful experience!