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August 2024 by َ takingitright
Very few times have I been swept off my feet by personality, however, when i went to see my banker Kenrick to close my accounts i felt as if i was speaking to someone who finally understood my situation. I am from Chicago, where there are no branches, yet my stint in Bristol lingers through Webster Bank. the accounts I closed went through without a hitch and i left assured that I can get the last of my payouts from this city. Back in Chicago I still live with the money I earned here still paying out in almost every facet of my now married life. The charm of Mr. Deonarine and the pen he lent me still writes the notes I write to myself—showing that even as a door closes our new path is shaped by the roads travelled. Along with the complementary green lollipop, and his relatable stories of NYC, I still keep the carbon copy of my last memories of Bristol and Webster as a memento of something that is still dear to my heart.
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August 2024 by Ryan McMorrow
I go to a lot of websters for my business and this is by far the worst one. No greeting when you walk in. Takes ten minutes to be acknowledged even when no ones in line. Seems like this location needs new leadership. 6 months ago this was my favorite location but it's gone way down hill.
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March 2024 by Ashley Krancicki
My dad came here to activate his debit card as he was having issues. A gentleman by the name of PATRICK was super nice to him, extremely patient and very understanding. He made the call for him, helped him at the ATM to make sure his card worked and also made sure his pin # was correct.My dad is not tech-savvy at all and gets nervous around things that have to electronics and pin numbers, etc. So Patrick was extremely helpful and I just want to give kudos to him!! I was at work when my dad needed help--and this helped me out as well. So thank you so much patrick!! :)
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January 2024 by Ola Anastazja
Disgusting how they conduct business. Opened an account, deposited a check on Dec. 12th & still unable to access my funds. They said hold for "new accounts" are up to 3 days instead of 2... then they changed it to "9 days". I have gone to the location at least 4x & WeHa (where I opened acct & they keep sending me to) & am on the phone woth them daily. 2+ weeks waiting for my check to be available. Nobody knows anything & they are holding my money hostage.
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December 2023 by Curtis Anderson
This Webster Branch is the absolute worst!!! The tellers that work here have 3 speeds… Slow, Slower, and Backwards. It seems like a competition amongst them as to who can work the slowest, so they don’t have to see another customer.. Apparently there is no strong leader or Branch Manager at this location.
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September 2023 by john ryng
nobody answers phone
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August 2023 by SRV TX
Absolutely useless total incompetent people!!!Now blaming software upgrade for next SEVERAL months!!!Waste of my time need to go to another branch!They are DEFINITELY going to LOSE Customers
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August 2023 by Diane Gagnon
They are very nice people and helpful also
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April 2023 by Patricia Catania
Big thanks to Troy Chamberlain and Rob Rishon! My brother and I had to open an estate account for our brother Troy and Rob went above and beyond the call of duty to make a difficult time for us easy and quick. They were both kind, caring, informative and a pleasure to work with. We will be sure to sing the praises of Webster Bank to all our friends and family! Thank-you Troy and Rob, you were amazing!
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December 2022 by J Soto
Great Bank Manager.
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March 2022 by Jagriti Bhatnagar
The Vice President, Justin is fantastic, he has helped make my business and personal banking easy and always helps with complex financial issues. Highly recommend him and this bank.
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March 2022 by Jill Farina
Friendly staff and great manager, very helpful. Pro tip- visit around noon, as they have more staff.
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November 2021 by Joe Wosilis
I have been dealing with Briana at this location and she is always attentive and a pleasure to speak with. Haven't had a bad experience.
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October 2021 by David Gonzalez
The Indian women is very rude. I still can’t believe she’s still their. She needs to get fired!!
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September 2020 by Amanda Rose
I opened a checking account today. The staff was very friendly. Michele explained everything perfectly to me. She told me to contact her with any concerns I might have in the future. I thought the service was very professional. The renovation inside was very modern and fresh!
