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“My experience with Lindsey was very informative and enjoyable. She patiently explained the system and prepared me well for what to expect. The only surprise came at the end of our session. The price. Although I was shocked at the cost for three pairs of inserts and a pair of shoes, I trusted Lindsey because of the confidence and poise with which she presented the total price to me.”
“Great Fantastic Service Items For All First Responders and All The Rest Of Us That Gave Our Life's or Large Parts of Our Life's to Help Strangers Live on in America. Please Stop Before Talking Start with Kindness Respect and Thank People even if You Don't Know Them it's Free. Prices were Great tooo.Fours Years have been the most Stressful of All Our Life's. Blessed!”
“I am so pleased with the service at this location. I accidentally ordered a pair to be picked up at the store when I meant to have them shipped. I'm a new mom and organizing life is so difficult so I was annoyed I made that error. On the way to the store my son fell asleep in the car, I called the store and the store associate was willing to bring the shoes to the car for me so I wouldn't have to wake my son. I feel like service like this no longer exists and I am so happy this associate was so willing to help me out. Thank you, Danielle!”
“Came to grail after 3 days of shopping for sneakers, every store in the mall didn’t have what i was looking for. Pulled up so many youth size options, we left with 4 pairs! This place a hidden gem. KJ really the sneaker goat and his brother is the shoe cleaner kinggg 10/10 RECOMMEND”
“While looking for a certain pair of shoes that I always buy for work. I could not find them. I asked the gentleman who is working on the floor, and he said whatever is out is out I went to the counter and asked the girl behind the counter if she could call another store to see if they had them. She then went in the back and found the exact Size and shoe that I was looking for. Her name is Dallas. Let me tell you don’t get customer service like that anymore. Thank you Dallas!”
“Shop here for all your sporting good needs. They have a great selection and competitive prices, with personal service that you just can't get in the big box stores. We buy all of our kids' lacrosse equipment at Sartorius now, and they've never steered us wrong. Our older daughter was ready for an advanced/high level stick and we appreciated so much that she could try many different options right there in the store and get feedback from staff members who actually know the sport and could guide her towards the best options for the position she plays. Our younger daughter's goalie helmet had a hardware issue about 6 months after we bought it and I brought it to Sartorius expecting to need to pay $40 for a new throat guard - not so, Chris had the right hardware and fixed it for us in minutes. Their stringing services are also fairly-priced and quick.”
“Great customer service! Loved the layout. Only thing that bothered me was there was not enough of my size in the vast selection of shoes to choose from. I where a 13 or 13 wide so I get it but there were 2 other pairs I wanted to buy and couldn't because of the size absence. I settled for1 pair of sneakres and 1 sock.”
“Such a great selection!
Surprisingly they had really good name brand items
Also had to make a return and it was pretty easy. No fuss
Store was clean”
10AM - 8PM
495 Union St, Waterbury
Shoe Stores
“Many shoe varieties to choose from but more importantly a staff that has very good recommendations based on your shoe needs.I always get my shoes from here and every pair has lasted quite a while and are very comfortable”
“I've always loved Bob's stores since I found them in Danbury. Haven't been in a Bob's since Danbury closed a few years ago. Now that I'm working in the Waterbury area they are all over the place. Went in just to browse for a few minutes, didn't buy anything today. Lots of great deals going on between clearance and other promotions. They also have their loyalty program which earns your money back. The store itself is a little dated, but still a pleasant experience.”
“Took a trip out to the Meriden Mall and the ASM Kyle was AWESOME. He greeted my family and I as soon as I stepped foot in the store, he was very patient with the children (ages 1 - 8) and did an awesome job with the checkout and made sure he offer other items in the store. Way to go Kyle ?”
“Customer service was impeccable. Clerk didn't have the 1st choice, 2nd choice or 3rd choice but was very helpful and accommodating enough for me to stick around and find something. Over the budget, but I never mind.”
“I loved the site because there were the Jordan 11 grey's and in the first one there are the black Jordans, I bought them for $75.08
I the other $100.99
I loved it a lot, I recommend it”
“Everyone was actually very friendly and helpful. They all asked if I needed help. If the name on the receipt is the guy who rang me out then Devon was very nice, he was happy to get whatever sizes I needed and told me about the sales going on. And the woman working was very polite as well. I’m glad because I hate walking in a store and not feeling welcome, it happens in shoe stores a lot I feel like. But this was a good experience.❤️”
“We absolutely love this place. We got two pies of kids cleats for 39.99. It was Buy One get One free!The apparel selection is huge! The clothes are probably the best deals at the Warehouse. They often have 70% off deals.HOWEVER, this warehouse doesn’t typically carry sports equipment like soccer balls or shin guards.I highly recommend this place!Follow-me for more reviews!”
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“Been scrambling for the right colored scrubs for school and when I called the kind person on the phone gladly looked and put aside scrubs for me! Amazing customer service !❤️”