“Met John when my wife and I stopped in to look around while we were on our way to dinner. He was very helpful even though we clearly were not ready to make a purchase.A few days later, after a bit of research and some talking about getting a nice automatic adjusting bed to help our various aches and pains we called John for a quote. He got back to us quickly with a fair price. Done ?Nice experience. The Avon location is not ideal but John was very nice and he offered us better prices than a closer outlet..and we didn't have to haggle, he just did the right thing.”
“Worked with my pricing & needed the delivery the same day & they went above & beyond to make sure i had it that night. Thanks so much! Will always recommend”
“Started shopping for a new mattress. It is overwhelming when you walk into the store. I worked with Jared Tamburrino who was extremely knowledgeable and patient. Answering a lot of questions and helped guide us to the type of mattress that fit our needs. We bought the Stearns and Foster Lux Hybrid and can’t wait for it to be delivered. I would recommend Mattress Firm and Jared 100%. Thank you Jared!!”
“CT Mattress was a great experience, AGAIN. We purchased a bed two years ago and absolutely LOVE it! So much so when we needed a spare bed we got another. They are VERY knowledgeable as we remember and again they listened to our needs and worked from that. I recommend them to anyone looking for a bed. Can’t wait to receive our new spare bed!!!!”
10AM - 9PM
15 Waterville Rd, Avon“My mother and I stopped in to search for a new sectional couch a few weeks ago. It was our last stop of the day and we were tired out and feeling defeated after the previous places we had tried had told us delivery times were looking close to 3 months out. When we walked in the door we were immediately greeted by Bob. He is absolutely AMAZING. He flipped the day around and turned it into the most comfortable, funny, and exciting process. We were able to get the couch we wanted delivered 3 days after purchase. If you go here please ask for Bob. He felt like a long lost friend, and everyone should experience the ease that came with working with him.”
“2nd time buying from Mattress Firm. Both times great service, No pushy sales people, very helpful, polite, understanding, always stayed within our price range. Great prices. Will go back again when need another mattress or bed.”
“We went over to Mattress Firm first, and their prices were higher and the quality was poor. Connecticut Mattress had good quality and better prices. Ms. Hooley was very friendly, not pushy as some sales people are, and helped a lot”
“Ask for Johnny when you go here to get your furniture . He gave me the best customer service , and made me feel appreciated for coming to do business . Did not make me feel pressured to buy and also completely worked with me from start to finish to conquer anything that was hold me back from complete my purchase . I have my furniture set now and I definitely will make another purchase from there when the time comes . Thanks again Johnny for your outstanding and. Highly appreciated customer service I was treated exactly how I would like customer service offered .”
9AM - 8PM
30 Spring St, Southington“Bought a few beds here in the last 5 years for us and the kids. Steve is super helpful, only ask for him. There was a different guy one day sitting on a bed with a woman, not sure if a customer or he brings his lady to work with him, and I asked a question about my delivery date and said I met Steve the week before. The guy told me he was some college professor and that he couldn't help me because I met Steve and I'd have to come back and there was nothing he could do and just stopped and started talking to this other lady again. That's why 4 start”
“Excellent customer service. They delivered 2 mattresses to 2 different locations for me the same day as promised. They were very professional, respectful and accommodating. The prices were reasonable beat the competition. I bought the mattresses at 6pm and told them I needed one of them tonight and they delivered both!!!!!! Where are you going to find customer service like that? I would definitely do business with this store again!!!! Thank you Victor and Merikan!”
10AM - 9PM
410 Reidville Dr Suite 100, Waterbury“Best experience I have ever had buying furniture!!! We Love our new Bedroom furniture! If you are thinking about shopping here, do not hesitate!! Our Salesman Will was great! He is such a nice man, he was never pushy, not once. He was so patient, he helped us get what we wanted and made sure we stayed within our budget. Very nice girls answering the phone and delivery team great!”
10AM - 9PM
410 Reidville Dr Suite 101, Waterbury“My daughter was shopping for a good bed. We were lucky to have asia as our rep. she listened carefully to my daughters wants and needs. We narrowed it down and bought a beautiful and comfortable matress set!!! It was delivered the next day!! Who else does this?? Thank you asia for your proffesionalism !!!”
“Let me first start with the person that helped me in The Southington Bobs. His name is TY he was very helpful with moving things around for me and plugging couches so I can make sure they were what I wanted to bring home. He was great and I appreciate him very much. Also Candy one of the managers came over to check TYs work to make sure all my information was correct and she was very nice as well. Great job to both of them. ????????”
“Paul in the Bristol location was awesome.Me and my wife left there feeling our money was well spent and we were'nt taking advantage off.Definately recommended this place.”