Jewelry Stores in Bristol, CT

“I came in with my engagement ring that had a broken prong. I was worried the diamond would fall out but also afraid to let it out of my sight because I’ve had it over 25 years. Leslie set my mind at ease and assured me it could be repaired and would never leave the store. It was returned to me only a few days later in beautiful condition. It was a very inexpensive fix and I’m thrilled with the results! Thank you and I’ll definitely recommend to my friends.”

“My husband and I have been lucky enough to celebrate our 30th anniversary together this year. As a gift to ourselves, we decided it was time to have a new wedding band created. We have been to this store location before to purchase gift items for our family however, never for ourselves. We had the extreme pleasure of being met by Sarah Tritman whom was such a kind and warm soul. Most jewelry store employees are all about ‘the sale’ and forget to make a personal connection first. Well Sarah definitely surpassed all of our pre-notions and so much more! Sarah actually took the time to listen to our wants and even asked to hear about our love story. The fact that an actual stranger showed a sincere interest in us was worth its weight in gold. My husband and I actually did not have any clue in what we were looking for or even interested in. It’s like Sarah knew exactly what would make us smile… she selected 2 rings from the Dana Augustine collection and one of those ended up being our new band. Making an extremely expensive purchase like this is not something we take lightly. Sarah was not pushy or insistent - she allowed us to make the best decision for us. If Kay’s Leadership staff is committed to hiring employees with this extreme knowledge and exquisite sophistication, you will have dedicated customers for eternity. We look forward to recommending Sarah to all our friends and family and suggest others reading this to go met Sarah for themselves and have the same fantastic experience did. Sarah keep that positive energy and head held high… you are a prominent star! We thank you for everything!!”

“So yesterday i went to a chain jewelry store for watch battery they replaced i didn't know til this morning they bent the clasp i was so mad. Well i found mab design he fixed for me & just wanted me to spread the word about him he's been there for over 30 years. Makes jewelry & repairs he doesn't usually do watches but said he'd look at mine. So go see him!”