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March 2021 by David Dumonski
Told me 7 weeks for washer delivery, went to Lowe's, delivered next day for free..no brainer
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August 2020 by Jennifer NoSae
When u have 1/2 lung capacity it's hard to breathe, this is not asthma, u will be singled out, held at the door. a manager named Jodi T escortes u thru the store like you're 6. But the BEST part of this horrible experience was the 'coupon' i was handed, i hope i can upload a copy of this germ infested paper that clearly at least 40ppl had handled it. i took it for one reason, i will be sharing in all groups. THIS IS A NO GO STORE, INCLUDE LOWES, THEY ARE OWNED BY THE SAME COMPANY. i'LL TRY TO LOAD PIC.
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May 2020 by Rich Colbert
Was in your store today and saw at least 2 shoppers without masks...I will not be back
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November 2019 by Michael Kopchick
Helpful staff, they are friendly and knowledgeable
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September 2019 by Gene Michaud
No one knows anything and lost the order with a wonderful place not to be
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August 2019 by Jim Calandriello
Whatever you need, you can get be in and out in ten minutes or less! Plants, lumber, hardware, paint, appliances. You name it, Home Depot’s got it! Friendly staff and great prices!
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August 2019 by Joe W.
Hands down the worst customer service I've ever dealt with. Spent almost 3000 dollars on appliances and stayed home from work waiting for installation. First I was told they were running late, then I was told that they could not reach the installers. Then it was we will call you tomorrow. Missed 2 days of work, they never called , they never came to install. Was told the next appointment was another week wait after already staying home 2 days waiting. Offer no apologies, no discount, was told several times that they would call me back. That never happened. Will never spend my money here again.
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August 2019 by Sabrina Renée
Great place and great workers
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April 2019 by Dixie Eastman
Wonderful staff!
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December 2018 by Dan Liseo
Wanted to exchange a 20 amp extension cord for a 30 amp i bought on my home depot credit card. Both cost 75.00. Since i didn't have the paper receipt and it was over 90 days they gave me 24 dollars for a brand new cord (never used) in credit which will go back on their shelves for full retail price. Store policy i was told. Definitely not happy
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August 2018 by Blair Soucy
Thank God for Lowe's. I used to buy all my appliances at Home Depot. On June 28th our Dishwasher died, so we went to HD to buy a new Maytag to match all the other Maytag appliances in our kitchen. My picked out the one she wanted, paid in full and was told it would be delivered on Tuesday July 3rd and that she would get a call the day before and given a 4-hour window for delivery. Well, NO call on Monday, so on Tuesday morning I called the number on the paperwork, it was 9:10
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June 2018 by Patricia Seiflein
I was really disappointed at the conditions of the plants the afids flying around were quite visible and the whole area badly needs an overhaul some of the plants badly needed water but the staff couldn't get to them because it was way too crowded.
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May 2018 by Ashley L.
Use caution if buying paint - on two separate occasions I purchased paint and had the employee that was helping me texting, gossiping or otherwise distracted and did not hammer down the top sufficiently leading to significant paint spillage in my car. When I called the store, the manager said he would need to call me back and never did! Extremely poor customer service - will never shop here again.
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April 2018 by Heather L.
Wish I could give less than one star! I ordered and paid for a brand new appliances (fridge, stove, dishwasher and over the range microwave) and we scheduled delivery for last Saturday! How exciting right? I confirmed said delivery the day before, and patiently waited during my 4 hour window. Nothing. Ok, I cal, go through the automated system at 7pm to be told my appliances were on the way! Yah!! Needless to say, at 10pm, I went to bed disappointed with no appliances and no phone call. The next morning I called and a nice gentleman explained that the trucking company is closed on Sunday but he promised to call me Monday morning to reschedule the delivery. Great! Monday came, as promised he called and scheduled for today. It was perfect because my hardwood floors are being refinished on the following Monday, so it worked out or so I thought. Last night I got the call for today's delivery window - perfect! 30 minutes before the end of the delivery window, still no appliances so I called Home Depot who said my appliances were on a truck and that I should have them any time but to call back if they didn't arrive. An hour after my delivery window, I called (7pm) back but a new manager was on duty named Matt and he asked me what it was I wanted him to do because the trucking company was closed and wouldn't reopen until Monday. I explained that my hardwood floors were being refinished on Monday and that I needed appliances before so they don't damage the fresh floors. He more or less said too bad. Absolutely horrible service and zero idea how to solve a problem. Didn't offer to find the appliances for me at any other stores, literally zero help. Even my refund was painful. That's my last shopping trip to Home Depot ever. I just got home from Lowe's in Plainville with better appliances for only $100 more and guess what? I already have them!
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January 2018 by Eric W.
Most pleasant Home Depot I've ever been in. The employees were engaging but not overly so and were all smiling like they were happy to be there. I'll take that all day long.
