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December 2023 by pops pops
Love banking here. Since the start (6yrs ago) I have been treated with the same respect from all reps here. The service is quick and almost no waiting in line.
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December 2023 by Tiffany Johnson
I was going to start an account with this company, but the customer service over the phone was awful. The lady was rude and unpleasant, she cut me off while asking questions. That right there determined my decision.
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November 2023 by Guillermo R.
I would recommend this Bank to all my friends and relatives, as this bank is reliable, and all agents are loyal, and sincere,
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July 2023 by kim monahan blanca
Nicole was very helpful to my daughter setting up her first account. Very kind and patient and professional
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May 2023 by Ann Marie Meehan
Always friendly service.
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April 2023 by Dillion F.
THIS bank is a joke! been a member for years they do nothing to help you! applied for a loan with a 730+ credit score and they still asked for a co signer! DO YOURSELF A FAVOR!!!! and don't pick FIRST BRISTOL!
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March 2023 by James Collin
Don’t do anything different,and Katie’s a great help.
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March 2023 by Christina Ferrari
Everyone is always super nice!! I don't have an account and they treat me great, unlike other financial institutions!!
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May 2022 by reily paradis
This bank has terrible customer service never return calls also dose not go out the way by any means to help customers
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August 2020 by Adam Chick
Great service
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November 2019 by Heather Marie
The blonde teller was very unfriendly when I was inquiring about a certain account. Also, she couldn’t give me an literature on the types of accounts they offer which was kind of unbelievable.
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October 2019 by James Aaron Plunkett
After years of banking with for-profit institutions, I took a friend's advice and switched to a local credit union. All I can say is one word: wow!
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September 2019 by Aaron Plunkett
After years of banking with for-profit institutions, I took a friend's advice and switched to a local credit union. All I can say is one word: wow! First Bristol's customer service level is unparalleled! Their attention to detail, kindness, helpfulness, and ease of use is beyond what I could've imagined a bank could be.Thanks for everything, guys - keep up the good work!
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August 2019 by Derek Smith
They are by far 1st class. An I thank them for a second chance!
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July 2019 by Josh Dailey
Despite having a credit score of over 700 and making 331 consecutive on-time payments I found out that I inadvertently was late on a payment, despite physically going to the branch to pay a week earlier. Rather than assist, my credit score dropped over 100 points because the bank tellers can't assist with something as basic as saying there's a remaining balance.
