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May 2024 by Jimmy Gonzalez
Had to take a moment to mention Shelly-Ann one of the Pharmacy techs. This young lady goes above the typical Pharmacy techs responsibility of retrieving my prescriptions when I come up to the drive thru. She makes me feel special. I go about once a month and she always is so nice. I don't feel like a sick patient picking up my meds but a person. Upon pulling up she already knows me and before I can go through the, " Hi I am here to pick up" I get a " Hi Jimmy!" Instead of someone just staring at me through the glass, she will wave hello and say, "Let's see what you have" or she already has it ready. With how incredibly busy this pharmacy is, that is pretty amazing. Some may assume that this is her job but I have never had a tech treat me like this. Her kindness means so much to me. You see going to pick up my prescriptions for Diabetes is actually not a happy time and just by being nice it makes my visit a little brighter and I really appreciate her for it. Thank you Shelly-Ann.
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December 2023 by Paul
I got some pushback on an item exchange today for seemingly no reason at all.My sister bought a USB-C charger here, left her device plugged in for 12+ hours overnight, and discovered that it hadn’t charged a single percent. On her behalf, I brought the item + receipt to the store to exchange it for an identical replacement. No problem, right? lol..The associate did not accept the item at first, claiming that the charger did not work BECAUSE I left it plugged in overnight (..how?). I didn’t quite understand her meaning, but she certainly denied any fault for the item not functioning. After I explained again that it’s nobody’s fault and the item is just defective, she bluntly asked why I’m exchanging for the same one then- Well, because my sister isn’t with me, so I can’t return it to the original payment (the refund would go on a Walgreens gift card). Furthermore, I did not have my sister’s device with me to test the charger in-store, which is why I needed the exchange: If the new one works, then the original was indeed faulty. But if the new one doesn’t work either, then the issue may be the device or the charger type, in which case I can always come back again with my sister present to process a standard return/refund. After further explaining this, the associate tried to convince me that I’d still only get the refund on a Walgreens gift card, even if I decided to return to the store with my sister’s payment card + receipt (which simply isn’t true, according to the store’s own policy).EVENTUALLY, I was able to convince the associate to swap the defective charger for an exact replacement, but I don’t know why it had to be so complicated. It’s possible that she misunderstood my intentions (maybe the charger was successfully used and I was only attempting to get my money back afterwards), but that still doesn’t explain why I was requesting an item exchange, not a return/refund.TO RECAP: My sister bought an item that failed to perform its only function that same night, so I immediately returned it the following morning to exchange for a new one. And that was an issue, why? I’m not upset, just very confused at the interaction I had..? And SURE ENOUGH, my sister plugged in the new charger and it worked! So I was correct in my assessment that the original charger was defective, and that my issue would be resolved by a simple exchange for another charger. My analysis made sense and ended up being correct! Why did the Walgreens associate have to make it so difficult?
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November 2023 by Roger S.
Came in for distilled water for my CPAP. A basic item. Only to find it completely out of stock.
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October 2023 by Anthony Casa
I don't know how this Walgreens has such a low rating. I go here at least once a week, and the staff is always polite, helpful and move with a purpose, unlike most retail stores. The pharmacy section is great as well, never had any issues. I guess they could be open a little longer on weekends, but i don't blame them, i mean, who wants to work weekends, lol.
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September 2023 by Eric Montes
The ladies that run the pharmacy are very kind and professional.
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August 2023 by Shevy
Very Helpful, Excellent serviceThis was the first time my 15 year old son was shopping on his own while I watched in the distance. The store clerk was walking with my son assisting him on finding all the products he needs for skin care.He even showed us how to download the app to clip coupons and save $$
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February 2023 by V H
Extremely slow lines, inside and drive thru. The rudest people. They seem to be annoyed that you are at the store shopping. No concept of customer service. Don’t work if you don’t want to work.
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December 2022 by Travis Ritenour
Was just accused of stealing and was told they have pics of me i asked to see the pics they didnt know what to say so i called corporate as soon as i left and they going to look into this. I will be contacting my attorney Monday this is the worst store ever customer service is so slow people walk out all the time ive done it also
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November 2022 by Zaid Bangi
walgreen pharmacy one of worst experience had this kinda experience before with walgreens but i had enough nw not sure where to start close location pharmacy close for no reason for two days another near by close early i came 8 mile further location bcs medicine was needed here at stratford location long line like always its ok i wait then after wait half hr in line all i hear from desk is whole system is went down at stratford barnum location i understand technology issues but how worst it can get main street bridgeport pharmacy closed sign with no reason fr four day time 10/09/22 time 7:29Pm if u care about business someone need to read who can figure people here waiting for there medicine
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November 2022 by Diane Martin
The girl's here are great! They always help me more, better THAN MY DR! If they opened a minute clinic there I'd definitely would go..
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November 2022 by Aracelis Araujo
After waiting 45 minutes on the line at the pharmacy greeted by rudeness when I declined to come back tomorrow for my toddlers prescription.
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November 2022 by terrince autry
Pretty well stocked and staff is ok. Be warned: pharmacy closes at lunch if only one clerk back there.
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November 2022 by Elizabeth Marte
Horrible Pharmacy! Over 20 mins on hold! Waiting on a prescription to be filled over a week already.
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November 2022 by robert cartel (Rob)
10/07/2022 update. The employees are helpful. Check out is a lot faster now. I just think they need at least one self check out. For customers who know that one item they want, who just want to run in and out.
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November 2022 by Lana 3477
This store's pharmacy is extremely slow! The drive through should only be used to service customers with prescriptions that are ready. The inside is even worse! To add insult to injury they close at 7pm and are closed weekends. This leaves about 2 to 3 hours for working individuals to get their prescriptions. I'm currently waiting for my prescriptions and it has been 45 minutes and counting as I write this message.....
