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January 2024 by Houdini Hernandez
Patricia R she great people always have a smile she do her best to help you very hard worker
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January 2024 by Shekita Santos
Patricia R and the other lady that works inside top tier customer service and very very clean equipment !!!!
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January 2024 by Robert V.
Uhaul has become the worst company to ever try to deal with. The customer service is non existent. There online reservation system flat out lies to you. I tried to rent a truck at a local location. They took the reservation only to call me and tell me the truck could only be picked up 40 miles away. I looked up the location and the rating of that sight made me puke. I call and refused to pick up the truck there and they canceled the reservation and told me I could pick up a truck 90 miles away. I called management to complain and they only thing the manger cared about was if I read the disclaimer on the website as if they wanted to make sure I could not sue them. I will never try to rent from Uhaul. No service, no quality.
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January 2024 by Rafael Martinez
I reserved a truck within minutes It was a very good experience here the customer service was amazing thankfully ☺️
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November 2023 by Lisa Sanford
Cleared out a unit the day before payment. Came in the next morning too close out. The manager closed me out and I asked if I will get refunded. The manager said " she didn't know I should have gone on line to close it the night before ". I called customer service and told them, Customer service said the manager had the ability to refund me. I called back and the manager said that she'll see what see can do..... REALLY! I didn't get refunded a few days later but what if I didn't call customer service ? BAD BUSINESS.
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November 2023 by Jose Torres
Truck had severe front fender damage that was hanging causing a severe safety issue.
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September 2023 by Rodney Smith
After a monumental mistake of messing up my reservation of a 5 am pickup and having to stand outside a closed business for 2 hours I still ended up with a 400 plus bill. The days of accountability and doing right by the customer are long gone! Making money is the ultimate endgame. Reputation, integrity, accountability are all an ideal for a lost generation. U-Haul has truly dropped the ball and chose profit over people!
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September 2023 by Jack Dacruz
Rented a truck from jersey, moved couches came back to this excuse of a location, no one behind the counter then very unfriendly face comes to the door and waves me outside.... very professional. Dude never says a word walks around the van I literally just filled truck back to half , all he says is he's charging me for fuel I said it's at half then he sends me an email and says notjing just proceeds to mope around the yard. I'll never use uhaul again after that. Also that guy clearly doesn't like to do actual work
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September 2023 by Nelu Gamart
Nobody at reception ever!You have to wait for 10-20 min for them actually to check on you.3rd time the same issue, even if I’m walking around and knocking on all doors and calling them
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July 2023 by Irma Graham
No trucksBest time to order truck is after 5Really how long does it take to move 2 hoursBut all hands must be ready to move boxes & furniture to load & to unloadYou can keep the truck over nightBut keep an eye on the mileage
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June 2023 by Daniel Yeager
Beautiful location and friendly staff. They have built out in an old metal working shop and the facility is gorgeous. Richard was very friendly and accommodating. There was a nationwide system outage and he sensed the energy of the queue. He took control of the situation and started to get us squared away one at a time and was very apologetic for our inconvenience. Drop off was a cinch. Truck was a real POS, but sometimes that happens, we weren't going far.
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May 2023 by Chris Zellner
Been here several times now and this is probably the most effective, efficient, and easy to use U-Haul facility I've ever used.
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February 2023 by Awilda Hernandez
Place is super clean, well lit at night and security is on point.
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September 2022 by Edwin Hernandez
Place is gteat but , customer service has to know schedule write for each faculty, I called I was told that the facility was open until 10pm it's only open for certain customers
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July 2022 by joanne vignos
Didn't have the size truck I needed so forced me to get a bigger one that cost more and had worse mpg. On the return end, got charged extra for gas and there was nothing I could do about it. They already had my credit card number. Will use Penske next time
