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May 2024 by Eileen Ruiz
It was our first time taking our dogs for a bath. We had a great experience; everyone was friendly, and Jose was a big help.
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May 2024 by Claudia Zimmermann
This store has the friendliest and most knowledgeable staff! This is our go-to place for all of our dogs needs (dog food, fresh treats, leashes, anything!)One day I came looking for probiotics for our husky (itchy, breath, constipated) and they suggested to try first a chicken and grain-free food… Bingo! Our dog was just allergic to chicken, no upsells... just a quick swap to another Nutri Source chicken/grain free food ans problem solved.
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May 2024 by Charles Marrelli
Best people. Best prices.
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April 2024 by Hessel Gretchen
Love this store ... best place to buy all natural dog food and wash your dog !
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April 2024 by Tammy Delgado
ABSOLUTELY LOVE IT!
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March 2024 by Michael S.
Ray and his team have a great operation. There are many pet food outlets but none compare to Ray's shop. Mike and Otis
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March 2024 by Dean Schneble
Good prices and great staff!
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February 2024 by Evan B.
Natural Pet Outlet is a very efficiently-run business and the absolute best I've been to for pet products. I took a friend's rescue Pit Bull to give him a bath and the staff couldn't have been nicer or more accommodating. The store carries a vast array of healthy pet foods and snacks and reasonably-priced toys, leashes, and pet paraphernalia. The self-serve bath area is functional and clean and they supply everything needed. The employees checked on us regularly and really seemed to love working there. As we were leaving, my dog went to the bathroom on the floor. I offered to clean it up, but someone went and got a mop to clean it up. I apologized only to have my dog poop in the rock garden near the front window. I cleaned it up and in front of the building is a pet waste receptacle and a hand sanitizer dispenser. From the facility to the employees to the services provided and the products they sell, Natural Pet Outlet is first class all the way. We cannot wait to go again.
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February 2024 by Dora Honyotski
Great store, helpful staff. My dog and cats are on raw food and there is a good selection available in this store.
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February 2024 by Mike Steinharter
Great service. Lots of dogs.
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December 2023 by Jessica Finneran
We absolutely love to bring our dog here and love all of the staff. We have been coming here since Jack was 3 months. Our doggy daycare (dawg on it) told us about this place. We only want the best for Jack and they have all the high end brands at amazing prices. We try and visit once a week. As soon as we pull up, Jack goes wild in the car. He loves coming in, all of the staff are incredible. Shannon, will & Ang are some of the first people we met and even I’m excited to come and catch up. Every winter they do free Santa photos (which Jack hated this year *scared of any santa*). They are incredibly helpful and kind. I won’t go anywhere else!
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December 2023 by Alana Kelen
We have loved coming here for our 3 dogs, they have an amazing selection of top quality food and very reasonable pricing. The staff is always helpful and really kind. Today though, I had an experience that will make it difficult to come back. We had recently purchased 4 cans of the wet food we usually buy, but got home to open one that had a super chemical-like smell. We tried to open a second one and it had the same smell. Just two days later we took these two open cans, completely full + the two unopened cans back. The associate refused to provide credit, exchange or refund for the opened cans. How might I have known they were bad without opening them? It's not the $6.80, it's the principle and customer service towards loyal & frequent customers. We should not be penalized for shoddy product. Shame on you + maybe time to consult with your vendors for a better policy that won't trickle down to your clientele.Update - thank you for taking the time to respond. This was the Black Rock/Bridgeport location. Realizing my review was too harsh, I have edited my stars back to 5, because we have always had a genuinely fantastic experience at your store, with all the staff. Yesterday just threw me off, very grateful for the acknowledgement and apology. We will be back - Thank you!
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December 2023 by Ang Rak
Super affordable self dog wash in the back of the store! Very clean and all employees are always great. Prices at the store are affordable and I love the natural food options !
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December 2023 by Wayne Ott
They are always helpful with what ever you may need! I would rather go there than a big chain!
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November 2023 by Jpeter Perron
They have a 'sales rack' that has great prices. Friendly/helpful staff.
