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March 2024 by Nayanna Lindsay
One of the worst customer service branch ever ! They treat black Americans as if they’re uneducated & undervalued at this branch. If you’re black don’t even waste your time and stop by here for help. Just save yourself the hassle. The only good customer service I witnessed was the white guy standing next to me. You’ll have a better experience with the atms outside than the real life representative inside the branch. This is a disgrace for a bank with a slogan claiming to be "The Bank Where People Make the Difference." This branch don’t even deserve a 1 star and that’s the lowest.
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February 2024 by Credzbpt 1
Worst bank they turned one of the happiest moments of my life into a stressful one by not letting me open up a bank account with a check issued by the State over something that has never been an issue anywhere else..... I know This because I went right down the street to M&T and had no problem opening my account TD really Dropped the Ball Maybe My Appearance was A Red Flag They probably don't get People like me come in with checks that size I guess
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February 2024 by Oneyda Ramirez
I didn't like the service the girl wasn't professional the facility needed more privacy for the customer
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November 2023 by James Timchenko
Honestly, i love TD Bank, but this particular branch is horrible. Every time i come, they give me attitude or the staff is backed up and you wait the enernity. When you ask regular customer question, they refer you to TDBank "hotline" instead of just give you an answer.Moreover, 90% of the staff at this branch are Brazilians, that definitely must be deversified since violates "Equal opportunity hire". Just go next time to Lafayette downtown branch.
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November 2023 by Andres Mercado
Always busy! Nice staff... Multilingual is always a plus
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September 2023 by Alexandre Silva
Always easy to park
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June 2023 by Abigail Gámez
Excellent team
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June 2023 by Randy De León
Excellent customer service
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June 2023 by Andres Salinas
Never enough tellers. NEVER
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April 2023 by Jose Jeri
The service is too slow, 11 people in line, only two super slow windows.
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April 2023 by Jose Contreras
The service is very bad, I've been there for 34 minutes and there are only two cars in front of me and the first car still hasn't moved. It's awful....
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September 2022 by Vanessa Ferreira
I had a bad experience at this bank, counter prejudiced against immigrants who don't speak English. I don't speak English well but I understand and that they were making fun of me, lack of respect my money speaks universal language.
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July 2022 by Natasha Auguste-Williams
Service was pleasant. Staff was super healthful and friendly
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June 2022 by little fingers that play
This is the worst! Go to the one on Main St and Old town rd, please! They are so slow and all the ladies do is talk.
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March 2022 by Johnnyboy Tv
By far the worst bank I have ever been to. Customer service wasn’t helpful at all.