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August 2024 by Ken Brower
Some of the office staff can be very rude and unprofessional.
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August 2024 by TJ Ribeiro
Fast quick service did awesome work on my Jeep
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August 2024 by Rob K
Work wasn’t good. Windshield wasn’t installed properly, had wind noise on highway, and tech left dark dirty handprints on headliner. Stratford location wound up fixing it for me.
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July 2024 by Alicia Pretty
Rescheduled 5 times because they couldn’t get the glass right. Going somewhere else, because this location can’t get it right after 5 times.
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May 2024 by G B
We had a rear window break on our F350 truck and submitted a claim through our insurance. Safelite fixed the window in days and the quality of the installation was great! No complaints!
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May 2024 by joseph wasik
Great service and awesome tech
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March 2024 by Lisa MacDougall
I needed my windshield replaced on my 17 years old car. I found the customer service to be excellent; from making the appointment on the phone to the manager, Tina, patiently helping me rectify an invoice error. The tech, Carlos, did an excellent job. He was on time, very personable, efficient and knowledgeable and meticulous in making sure the install was perfect. I highly recommend Safelite Bridgeport Mobile service.
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March 2024 by Karin King
The technician Tracy that helped was wonderful but office person was ridiculous. The window that they replaced leaks but they insist that it had a perfect seal. I am definitely not an expert in auto window glass but in my mind a perfect seal should prevent water from entering the vehicle. UGH! Have Tracy replace your window. Not Scott or find a different company for window replacement!
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March 2024 by Kendra Robinson
This north Ave location is amazing. I had a small chip on my windshield, so I stop by just for a price. Jackie, my service representative was so friendly and easy to talk to, she was able to give me a quote same day and have it repaired in less then 30min. Wow, that's customer service.
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March 2024 by chris murphy
I had a broken window in the driver side passenger door I filled out the diagram showing which window needed to be replaced, schedule the appointment at Danbury I got a message saying they didn't get the part I have to reschedule my appointment the new appointment was at Bridgeport, They misread the diagram showing which window needed to be replaced, they got the wrong part, said they would call by the end of the day, and did not, now I have this plastic patch that is so noisy in my car I can't hear anything, not to mention that my car is not secure I cannot lock it securely, I'm expecting more problems, not happy
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March 2024 by Kendall R
A+++ service, everyone is so friendly especially (Jackie) at the front. I had a chip in my windshield so I stop by for a repair price. The price was excellent and I was able to have the repair done right away, not even 30min wait. Plus my wiper blades were bad, got those replaced at a great price. Definitely recommend this location and the atmosphere is very clean and comfortable waiting room.
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March 2024 by Nicholas V
My experience was the absolute best. Quick service. My insurance process was seamless and the staff here were kind, friendly and worked with urgency.
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February 2024 by A M
They destroyed the vertical roof support pillar cover inside of our vehicle when doing a simple windshield replacement in the spring of 2023. They told us at the time the part needed to be ordered to replace and fix their mistake and would be in about a week later. Here we are in February of 2024 and still no replacement or fix. We have called, emailed, stopped by and reached out on social with no response.
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February 2024 by Luis Hernandez
The automated phone system has no way to actually speak to a human in the actual physical location. This is a deal breaker to me. It need to be corrected.
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February 2024 by Michelle S
Great job, professional service, and superb customer service.
