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August 2023 by jose baez
The owner's table is changing, sorry.
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July 2023 by Melissa Gutierrez
This place is amazing he was the sweetest person to me and my son thank you for everything.
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June 2023 by Keara Jenkins
The owner John is a very racist person. I called him and asked him about my car. He was very nasty. The first time I ever spoke to him then when I called back and asked how much my car was going to be he told me he didn’t have my car I kept calling after that and he told me that every time I called him that I would pay $100 more if I kept calling him, mind you after he told me he didn’t have my car then when I got there on Monday, he threw my money around. He was very rude and nasty to the point that I had to call the police on him. I highly recommend you to never go here he bad for business
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May 2023 by Tito Reyes
They are true craftsmen, their work is superb.
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November 2022 by Ralph Cerminara
Their body work is second to none. John the owner takes the time to explain what he needs to repair or if it's totalled.My last SUV, a 2015 Subaru Forrester w/95k miles got totalled and he just so happened to have a 2016 Subaru Forrester w/54k miles coming in. It had minor body damage and the owner of the Subaru no longer wanted it, so he sold it to John.He immediately asked my wife and I if we were interested in buying it after he fixed the body damage and checked under the hood. We said sure. Once it was fixed, he called us, we test drive it and bought it on the spot. It rides smoother than my 2015 Subaru, and he really worked with us on the price so that the insurance check covered the price of the Subaru that he sold us even though it's worth more. He's a true gentleman.City Line does great work, and John is amazing. God forbid another drunk driver hits my car, there's zero doubt in my mind where I'm be taking my SUV.CITY LINE AUTO BODY!For the record, I only gave him 5 stars because it doesn't allow you to give 10 stars.
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November 2022 by Jesus Rodriguez
Success Village Apartments. No sure have if theres a contract services with City Line... There's Sign on our parking lot's with there information. We New resident with a Florida tag in the process to register in CT. Which Office SVA aware off... We have an Assign parking space hopefully City Line Towing it... Made a police report as stolen yesterday night to midnight hours of the next day 10/22-10/23... Weekend. Did try to call City Line...pick up and hang up tje phone... Try again Sunday morning at 9am. Guy pick up...I asked if my car is there lot... Told me come tomorrow before 10am.Monday... Is a sign that they have my Car. I'm so helpless is unReal... Wrongfully Tow!
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August 2022 by AutoHub Shop
John Ortiz placed an order on our eBay store and after receiving his item opened a dispute with the credit card trying to keep the item and requesting full refund. Stay away.
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August 2022 by Tashana Bailey
I called to find out if a car was towed to their location which the police told me that it was I was just confirming and the guy answer the phone and told me that they don’t open until 10 o’clock. I asked him if you wouldn’t be able to provide me that information and then he told me to have a great day and hung up the phone on me such bad customer service experience I don’t recommend. if the car wasn’t towed there by rules of the city police I would not have even used their service
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August 2022 by David M.
DO NOT USE THIS COMPANY!! Vehicle towed by them via police after a accident. Sargent from Stratford Police even advised me they are notorious for problems. Owner would not let me collect my things on the Friday it was towed had to wait until Monday. Sure enough someone from this company stole a few thousand dollars of tools out of my vehicle. Had to contact police again to file report for missing items. When describing missing items to Owner he was shocked my torque wrench and extension cables were overlooked. The cameras they supposedly have magically didn't catch anyone.
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July 2022 by Shoshawn Osbourne
The owner is a wonderful man. Everyone that is affiliated with this company are awesome. The tow truck driver that came to pickup my car was so polite and helpful to me. I recommends this company to everyone that owns a vehicle. I had no regrets when I received my vehicle no complaint. You guys over at City Line Auto Body y'all the best A1+ service. If I had to give them a rating I would give them a 10 out of a 10. To the owner man you are the best. God bless you and your workers.Service: Body & Trim
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July 2022 by LighSkin Dior
Horrible experience…. Id rather let juan and his unregistered truck tow me next time the guy is a fn—ahl-fkn—prick i cant wait till he shut down and im sure we’d all agree on that being the dunkin donuts
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April 2022 by Helen H.
My car got towed there after an accident. $365.00 to get it out to junk it! I tried getting it towed out. Spoke to the man, explained that I was arranging it to be towed out. Called him back 5 minutes later to explain I will get it towed and pay over the phone. He cut me off mid sentence- yelling at me that he is closing, (it was 4:05. Website states business closes at 5:00) yelling at me like I was a child! Could not believe that people could get away with this behavior! I had to hang up on him because I was appalled! i had to deal with him by no choice of my own. If you have a choice, my advice is stay far away!
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December 2021 by Pat N.
They just make up fees and only take cash. Complete scum bags. One of the drivers hit me with a car.
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December 2021 by isaac castrillo
John Ortize (the owner) is absolute garbage. Rude, Un communicative, literally the stereotype of an uneducated tow truck driver. no wonder they needed to embezzle 960k in cash because i cant believe they are actually still in buisiness. DO NOT CALL THEM DO NOT USE THEM CALL LITERALLY ANYONE ELSE FOR BETTER SERVICE SAVE YOURSELF THE HEADACHE HEED THIS WARNING .
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November 2021 by naomienid
There customer service is super rude. When contacting them they just insult you through the phone if you don’t say hello in the first 2 seconds. Horrible experience, don’t recommend at all. Hope they can fix their attitude if they going to work with people. Zero freaking stars!
