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January 2024 by Lola Chicki
Compassionate. Dr Dan has ALWAYS been good
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December 2023 by C Straley
We started seeing Dr. Walters about two years ago. My dog has severe allergies and after a couple conversations, we all agreed keeping her on a particular medicine for the rest of her life would be best to keep her comfortable. We all came up with a treatment plan, and it has been going extremely well until now. I went in to get her refilled prescription as I have multiple times before in the last 2 years and this time was told they would not refill it until we got blood work because long-term on this medication is not good which I explained to her it would not matter what the results said, because we all agreed to keep her on it bc Dr. Walter’s said he took an oath to do no harm and in this case the harm would be not giving it to her because it works for her. The lady I spoke to also agreed, but said it was necessary if I wanted her medicine. I told her I did not have the money to do unnecessary bloodwork when the result would be the same, that I would still have to keep my dog on the medicine. So now they won’t prescribe her regular medicine to her and my dog is the one that suffers. She’s been without it for two days and is already miserable and now I have to start the process over with a new vet who will take care of us and not make it about money. Extremely disappointed.
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December 2023 by Jamilka Rivera
Great service and wonderful staff. I was able to be seen same day for an emergency (any other office I called would direct me to make an appt online, didn't even let me explain what was happening). Brookside staff were very kind and caring. Anytime I had questions the staff and doctor were available to address any concerns. Will continue to bring my pup here. Thank you!
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December 2023 by Lydia Pagan
My 10yr old pitty pup ? had a mass/tumor coming out his behind he then started bleeding excessively from his nose so I took him to my local vet...I like this doctor because he shows no fear in my dog which is intimidating looking and doesn't like going to any vet but is the sweetest friendliest dog with ppl other dogs and cats he grew up with 2...for this reason I just go to him, it did seem a little pricey but then again I didn't look elsewhere so I could be wrong...he was scheduled a few days later I picked him up later that day got my instructions medications and he is doing fine he did also get neutered...the ladies are super nice and helpful...just waiting for the biopsy results ?? thankyou all! ?
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November 2023 by Edna Silva
Simply excellent!
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October 2023 by Deanna Johnson
Great prices and great vet! They don’t charge you a crazy amount like other places and get you in if it’s an emergency! I will travel just to go here!
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October 2023 by Richard Niland
I had my dog's nails clipped there,they were very quick and professional, I would definitely recommend them.
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September 2023 by Lee Spivey
What I will say is I am from Brooklyn and the prices here on fabulous the doctor rather the vet to Marian is excellent. You won’t go wrong with coming to get that new pet. Good luck.
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June 2023 by Taku Shimura
Very friendly service. I was also finally able to enter the building at my most recent visit. You have to be careful getting in & out of the parking lot as you exit onto Main St with cars speeding by.
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June 2023 by Coleen Hayes
So far my experience here has been excellent! I was able to get Daisy in the day after I called for her appt. She has some tumors that need to be removed. He worked with my budget knowing I had rescued this 15 year old dog and she came with some pre-existing issues that I was not made aware of. The front desk person, Barbara was incredibly kind the entire time as were the Doctor and his clinical staff too. I am very satisfied with this office! Hoping all continues to go well with her recovery!!
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June 2023 by M S
They really took care of my yorkie and didn't charge me for unnecessary procedures. The only downside was that I couldn't go in there with my dog but other then that everything was great and they didn't charge me an arm and a leg .
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June 2023 by Ellen Nichols
They took good care of my Little Lady!
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May 2023 by Dana Harris
i have already submitted my report to the deparment of public health to file a complaint against the vet here, Daniel Hoffman. But I am writing this review to share my awful experience with others. Brookside vet did not fully treat my dog, Brownie. Brownie had ear mites and they did not do a full cleaning of his ear. They only gave him medication without a cleaning, so a month and a half later, he still has ear mites. I took him to another vet for a second opinion. The new vet said Brownie’s ears were never properly cleaned by Brookside vet and said ear cleaning is required for the medication to work. And when i called Brookside vet about the matter, Dr. Hoffman said “are you a doctor?” and that alone shows that this is a very unprofessional establishment.Brookside also returned Brownie back to me with LITERAL BLOOD on his back from giving him a shot and they did not wipe him or clean him in any way before handing him to me, so the blood got all over my hands. Brookside left me in the dark the entire procedure because they took Brownie out of the car and brought him into the building. I wasn’t able to see the doctor that second visit so I couldn’t ask any questions. I had to pay for the visit by giving them my card inside of the car and they did not give any explanation or breakdown of the cost and procedure.Brookside also overcharged me for the first visit and when I called about this issue, they said they would credit it to my next visit with Brownie instead of giving me the full amount back, which shouldn’t have been the case, especially if I wasn’t going to go back for a second visit.Brookside vet gave Brownie horrendous service and treatment and I will never be returning.
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April 2023 by nikki Topnotch
The receptionist/ veterinarian assistant was so nasty to me. She stated she was the front desk manager. No way with that attitude. She preferred to try and argue with me before listening to my frustration about an appointment. That I am positive that I scheduled, I tried making on two different occasions. I called in and someone took detailed information from me and scheduled me an appointment. When I called back to confirm my appointment. No one was able to locate my appointment. This lady continued to project the tone in her voice and scream at me instead of listening to me explain the inconvenience it’s causing me. I am trying to get my pet dog some vaccination shots. Not a nice way to treat ppl. I am the customer explaining my concerns and she was completely rude. Talking over me and dismissing me. I couldn’t get one word out. It would be nice if the vet or someone that has proper phone etiquette to help resolve the concern I have. With this attitude caused her to make the office loose 2 pet clients. My small pom went there in the past. We will no longer need place services. Lost of almost $500. Fix your attitude.
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March 2023 by Robert Ryan
Had to call when you got to 5he door then wait 8. Your car while they look at your animal then they do t co.e out to tell you what your animal needs done then you get your bill really