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May 2024 by Aji Allen
The worst service ever. Cannot call because they will hang up on you with a bad attitude. Very unprofessional. If you want to wait for over an hour be their guest because it's like the dmv or worst
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May 2024 by Tiernan Connolly
Good staff free obd2 testing
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May 2024 by Mr. A
Very helpful
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May 2024 by ninfa ventura ventura
It is a place I usually go to and the truth is my experience has been very good, until last Friday when I felt discriminated against by an employee, I will reserve his name, but he is Latin just like me, ? he denied me service for the hour What was it, I couldn't go out of the store and I would have to come back the next day, (I just wanted a replacement light) I told him that I didn't know how to change the light bulb, he showed me very little desire to solve my problem, even to sell it to me, Seeing his refusal, I thought it was best to return the next day.
And after a while, being in the parking lot, I still see the same employee coming out to test the battery of the car parked next to me, (of course outside the store) I must say that I went in again and another very kind guy took care of me in an exquisite way. How should you serve a client, with height, even if at that moment his expense is insignificant, then I will share his name if he gives me his consent
Below is the photo that shows that what I am commenting on is true.
Even to collect garbage we have to have class!!!
I felt very indignant!
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April 2024 by The A clan challenges
I ordered brakes for my vehicle on 10/14/23. I got sick and totally forgot that I ordered and paid in full for the brakes, $129. My mechanic reminded me that the brakes needed to be replaced and then I realized that I had ordered the brakes. I went to Auto Zone to inquire about the brakes, since they were never returned and I never received a refund. I was met by the most rude staff, the women called me "honey", "Hun", and I take great offense to that. When the store clerk answered, she said "thank you for calling autozone, can you hold for a moment. When I answered Yes, she responded "thanks honey!" I was placed on hold for 23 minutes. While on hold, I called the store from my office, and the same thing happened. I hung up and called right back to which a male voice answered, asked me to hold and I said, please don't put me on hold, I am already on hold, for 23 minutes and counting. He was frustrated, told me how he had 20 other customers, what do you want. Now I am pissed and I said I have been calling about my brakes. He didn't care about anything I said, told me that he doesn't have time for this, and threatened to hang up. Who's the customer and who stole my money/brakes?
I have called corporate for Omere for two days in a row, no response. Autozone has my money, $129, they have my brakes and they refuse to give anything back to me. The customer service guy told me to dispute the charge with my bank. Well, Affirm paid for the brakes and I am paying them back. If their policy is to return items after 7 days, then why wasn't a refund issued back to the card used? That's because an employee most likely took the brakes for his/her own vehicle. I am filing a complaint with the BBB. The rudest store, 300 North Avenue Bridgeport, CT 06606. I really don't want to give any stars.
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April 2024 by MATRIX D'CHAPEL
Fast and mostly reliable
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April 2024 by Thomas Ramirez
Trash all i can say
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April 2024 by Rafael
The manes help but they lack more certainty
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March 2024 by John DVE
The best
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March 2024 by bobby kramer
I called this store 2 times at different times, they said wait one second and never came back to the phone I waited 7 minutes the first time and 10 minutes for the second. It should not to take this long to talk to someone on the phone
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March 2024 by Tony
Bought a battery with a 3 year warranty, it failed in a year. These guys went above and beyond to get me a new replacement.
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February 2024 by The real Mellodeedz
You can feel the ghetto as soon as you step through the doors to this place. Advance Auto is better. I only go here if I have no choice.
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January 2024 by BIGMAN8435
They had the part that I was looking for in stoc.k,Part still working as it should..
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January 2024 by Alex Mayen
Good option
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December 2023 by Emma L.
Excellent customer service!!! Staff were friendly and knowledgeable, I'll definitely stop back here for auto needs when I'm in the area.
