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July 2024 by Amber Outlaw
Christine Nay APRN
Very dismissive towards my medical concerns. She tried to cancel my appointment when it actually was an error with the front desk. I am used to receiving great care and have always had amazing experiences with any past medical care until today. Sadly, I will not be returning. Waste of time and made me very uncomfortable. Thanks for nothing.
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May 2024 by Cynthia Snider
Awful experience. Needs were hardly addressed, and the need that actually was addressed was only addressed after I was subjected to some condescending questions. Assessment was poor and not tailored at all to my concerns. I wasn't given a chance to ask questions or continue to advocate for myself because the provider never stepped back in. Instead I was handed my paperwork by the ancillary staff member, who was actually very nice and professional, and I ended up having to have to her ask the provider a pretty important question related to one of the sole reasons I was there. I'm an RN, and I do not ever like to throw that around when I am being treated for healthcare issues because that shouldn't matter, and I trust other professionals to be adequate in their area of expertise. So instead, I sat their baffled, trying to advocate for my needs and reminded myself to continue to treat my patients with the utmost respect no matter what sort of day I'm having. I'm all set with receiving care from this practice.
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May 2024 by Elizabeth of Essex
I was scheduled to see Dr. Christine Nay, I found the place of business to be quite professional and very customer friendly. They are quite knowledgeable about Medicare and what I found convenient was the pharmacy right within the same complex.
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March 2023 by Anne R.
This place is very poorly run. I went to get labs drawn and they refused to do it twice. First because I had something to eat (okay fine) but when I returned they refused to do it because "order is expired". Once I finally got the labs drawn it was nearly impossible to get results. Even though I gave them clear times when I would be available to receive a call. I don't like to write negative reviews, but this practice provides very poor patient care.
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January 2023 by ray
Christine Nay APRN was so unprofessional. I heard her gossiping about a patient and when she tried to close my door and I protested(Dr. Seely offered to leave the door open or closed) APRN Nay became verbally rude and antagonist.One would imagine the two full hr wait would be reason enough for me to post a negative review, but I was astonished more by a supposed medical professional conducting herself in such a low manner.
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September 2022 by Myra Best
I like my providers a great deal. But I do have to second the review about communication being very difficult.
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January 2022 by Meagan Johnson
I like my doctor and everyone i have encountered here however the communication for this business as a whole is absolutely ridiculous. No one will ever have communication with you unless you have a scheduled appointment. For example, In the past I’ve had issues with my prescriptions and had tried for literal weeks to have someone return a phone call or mychart message. I ended up having to call a number that was on a response to someone else’s review to get someone to answer me. Most recently, I received a call from someone at this office and left me a voicemail to return their call as soon as possible. I called back less than 5 minutes later and was told the person who called me wasn’t available and they couldn’t disclose the reason for the call. I’ve tried calling back now 3 times over the last 2 weeks and no one will call me back - I’m returning their call and still can’t get ahold of anyone. So unprofessional
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November 2021 by Madeline Kramer
There was a nurse here to help me with paperwork for school and she was so warm and helpful! Definitely appreciated her and all the staff here that I interacted with.
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June 2021 by Ignazia Cirino
Quite possibly the worst medical practice in the state. If you have a condition, like severe anxiety, this isn’t the place for you. You will end up in the emergency room or worse before they finally see you. Stay far far away.
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June 2021 by Ignazia C.
Quite possibly the worst medical practice in the state. If you have a condition, like severe anxiety, this isn't the place for you. You will end up in the emergency room or worse before they finally see you. Stay far far away.
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February 2021 by Danielle D.
I just called to find a pediatrician and the woman refused to give me one because my baby isn't born yet? She will be born soon and the hospital needs me to have that lined up. When I asked about a person on the list of people covered by my insurance, her response was "oh, I don't think they are taking any new clients" did not offer to find anyone else available. Instead she said.. well you should just wait until the baby is born and they will find you a pediatrician and asked me who my OBGYN was. I was so annoyed at the way they responded that I said forget it and called somewhere else. It would have been the most convenient place since they are closest to where I live. That receptionist lost my business. Maybe you should be more careful about your customer service. I called another place, they had zero issues with taking my information.
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August 2020 by Shirley Hughes
This is where I will be going from now on. Friendly staff and doctor is great.