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January 2024 by Anthony Steele
The general manager was super helpful, answered all our questions and was patient with us. Great guy to have in charge. The rest of the staff were great all smiles
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January 2024 by Kurt Woolley
I love there selection of fish and I love how there puppy's are cute and clean I absolutely love this place is like animal heaven
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January 2024 by Evelin Hazel
I bought this tortoise at all pets club a couple years ago, Josh was very helpful and he gave me so much information that helped me become a better owner
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January 2024 by Amanda Mayo
The fish department is very knowledgeable about their stock. I have two betta fish and two African dwarf frogs that are doing very well thanks to their help. The animals all seem to be well taken care of, keeping in mind that it's hard work taking care of a large selection of small animals and puppies, I think they're doing pretty well. Employees there don't seem to get enough credit! Keep up the good work!
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January 2024 by Cynthia Hill
I hope everyone that shops there knows that they are selling puppy mill puppies. Please don’t shop there and please ?don’t buy a puppy from them. If you must have a certain breed find a local reputable in home breeder or even better rescue a dog from a rescue or shelter!
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January 2024 by indi
this place is genuinely one of the worst animal stores i’ve ever seen. multiple animals with clear signs of parasites and are extremely under weight. also at least one basilisk with VISIBLE mouth rot. (mouth rot does not need to be visible to be a problem.) extremely over weight gargoyle gecko. none of the reptiles had proper heating or lighting/proper UVB. all of the substrate was extremely filthy, dusty and dry or soaked in water and almost moldy from the substrate sitting in water. all the reptiles/amphibians had little to no enrichment/places to climb and hide. theres a chinchilla being kept in a completely bare MAYBE 1.5x1.5x4 foot bird cage with no where to hide, no toys, NOTHING. a hedge hog being kept in a open enclosure with no heat, no blankets it anything for it to burrow in or hide in other then a large plastic hide that didn’t make much coverage. a ferret that is being kept alone (they need to be kept in pairs or more or willbe very lonely and bored) with no hammocks or blankets as well. this is just the tip of the iceberg. the staff there is on another level of lazy, selfish and inconsiderate. these people very clearly do not care about the well being of these animals whatsoever. i tried to point out that the basilisks looked extremely skinny and had mouth rot and they started to laugh at me and act like i didn’t know what i was talking about. another staff member was very clearly high on hard drugs, and was standing uncomfortably close to me and almost DROOLED on me. once i started talking to the manager there was another staff member that was standing around us and starting being extremely unprofessional and laughing at me simply caring about the well being of these animals. i cant even begin to explain how terrible my experience was here and how terrible the care and state of health these animals are in. all of the animals here are either from mills or wild caught. they told me that a “vet comes in every week to make sure the animals are healthy” but the mouth rot on the basilisk i held was so extreme there is no possible way the vet didn’t see that. moral of the story is it is so easy to for this place to actually have decent care for these animals but the staff simply do not care. they need staff that actually have passion for animals and bettering their care. DO RESEARCH ON HOW TO CARE FOR ANIMALS BEFORE GETTING THEM. SUPPORT RESCUES AND ETHICAL BREEDERS! BOYCOTT CHAIN PETSTORES!!!
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November 2023 by Isabella Holmes
Dirty bird cages and two African greys in a cage too small with no toys or stimulation. They’ve been like this every time I’ve gone the past few weeks. Really? They have the intelligence of small children. It’s really upsetting.
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November 2023 by C Griff
Horrible store. This was my first job in 2011 and nothing has changed. The dogs are still sick always, they hire young kids that they can pay next to nothing and who don’t really care that much about the animals or the job. Walked by the puppy area and there were two little golden puppies in a tiny wire enclosure with four piles of poop in it, one of which clearly had blood in it. These poor things are most likely from puppy mills. For the longest time I would buy my worms here for my bearded dragon but fully done with them after seeing that. This place should have been closed down years ago. Stop supporting it.
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October 2023 by Nora Mckenna
PUPPY DEAD BY 7 MONTHS OLD!! •OUR BELOVED MINI SCHNAUZER DIED IN MY 8 YEAR OLD DAUGHTERS ARMS AT ONLY 7 MONTHS OLD. • Puppy was sick and peeing blood since we brought him home from ALL PETS CLUB. I spend 10k on vet bills and surgery for a DISEASE the puppy was BORN WITH! **Disease was directly linked to OVERBREEDING AND IRRESPONSIBLE BREEDING. ALL PUPPIES SOLD AT ALL LOCATIONS ARE PUPPY MILL DOGS ** PROOF DOCUMENTED IN ATTACHED PHOTOS** •ALL PETS CLUB WILL NOT reimburse you for cost of puppy or vet bills/surgery related to illness dog was born with. I personally hand delivered veterinary bills and signed letter from veterinarian explaining cause of death. ALL PETS CLUB MANAGEMENT TOLD ME IN PERSON THEY WOULD REIMBURSE ME FOR A PORTION OR ALL OF THE DOG COST AND/OR VET BILLS. Then avoided my calls and e-mails FOR MONTHS till I finally gave up trying to contact them. • ALL LOCATIONS HAVE SICK PUPPY MILL DOGS, EACH LITTER IS SPLIT UP AND SHIPPED TO MULTIPLE STORE LOCATIONS. No store is safer or better than another location. ?~ DON’T BREAK YOUR CHILDRENS HEART OR YOUR BANK ACCOUNT** BE PATIENT AND DO YOUR RESEARCH!?
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October 2023 by Noramckenna M.
puppy dead by 7 months old!! *our beloved mini schnauzer died in my 8 year old daughters arms at only 7 months old. * puppy was sick and peeing blood since we brought him home from all pets club. i spend 10k on vet bills and surgery for a disease the puppy was born with! **disease was directly linked to overbreeding and irresponsible breeding. all puppies sold at all locations are puppy mill dogs ** proof documented in google review photos** *all pets club will not reimburse you for cost of puppy or vet bills/surgery related to illness dog was born with. i personally hand delivered veterinary bills and signed letter from veterinarian explaining cause of death. all pets club management told me in person they would reimburse me for a portion or all of the dog cost and/or vet bills. then avoided my calls and e-mails for months till i finally gave up trying to contact them. * all locations have sick puppy mill dogs, each litter is split up and shipped to multiple store locations. no store is safer or better than another location. ~ don't break your childrens heart or your bank account** be patient and do your research!
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October 2023 by Morgan Kane
This chain not just this store is horrible. I bought a puppy from them a year ago because no shelter would approve me because of my age. She is over a year old now and she has been sick since the day I got her. I have spent thousands upon thousands in vet bills and still she is always sick. They offered no help in trying to pay for her treatments at the vet 2 days after I got her. Not to mention when you finance with them you buy a dog for $1200 and end up paying $5000! She is not purebred anything she’s a mutt from a puppy mill. All I wanted was a dog to love and care for and now I’ve spent a year spending every single dollar I have on vet care for her only for none of it to work. Never ever get an animal from here.
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October 2023 by Heather Holahan
Fantastic Pet Store with so much to offer - variety of foods, treats, toys and so much more- the staff was extremely helpful!
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October 2023 by Chayann J.
The staff is amazing! But I don't recommend getting any of the puppies, or reptiles. Fish are fine. Dogs are overpriced. Reptiles need better care and more education before buying.
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September 2023 by Caitlin Cabrql
Poor birds, multiple deceased and in poor conditions ( cramped with hardly a perch, dirty cages) when you mention to staff about this they don’t care whatsoever. This photo is from today 9/10/23. Their staff clean that they were just “ chipped” But clearly they are all deceased
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September 2023 by Dana Loubriel Rivera
So, very sad feeling when you see their reptile area. Cages are filthy with p**** no water, and no lighting on that they need in order to survive. The dogs were attacking another baby puppy. And the workers don't seem to know much about the pets and animals or how to care for them. This place needs proper management!
