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February 2024 by REHMAN KHAN
Our cat licked Lilly’s flowers. We called places within 20 miles for emergency treatment. We were welcomed by Bolton animal hospital. Cat was taken in immediately. Professional front desk staff briefed us about all the treatment and estimated bills. Doctors did great job. Cat is fine.We will highly recommend Bolton animal hospital for treatment of pets and very reasonable charges, no ripoff at allSimply the best
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February 2024 by Hunter Brawley
I have been going to Bolton vet now for several years my two dogs. Recently, my older dogs who has been by my side for 16 years started to fail and it became apparent that she had to be put down. Over the two weeks before she died, I saw four different vets at Bolton. Each one was as kind, compassionate and informative as the other. When I finally had to put her down, they were incredibly kind and my dog passed very peacefully on the little knoll next to their office. Amazing vets, techs and staff. Thank you to an incredible group of professionals!H. Brawley
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January 2024 by Nancy Louis
Make sure you call first even when f you have an emergency. They are always short staffed and too busy to see your sick pet. They will happily give you a list of other places to go. I suggest going elsewhere first.
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January 2024 by Laura Toft
Called during a pet emergency yesterday as I was told it was the only place with an exotic vet in the area. It says "PRESS 9 IF YOUR PET IS HAVING A LIFE EMERGENCY" .... I pressed 9, then was put on HOLD for 20 minutes only for someone to answer and say "IS THIS A REAL EMERGENCY OR CAN I PUT YOU ON HOLD?!" ....to which I replied "I CANNOT BE PUT ON HOLD!! THIS IS A REAL EMERGENCY!". They then told me the "Exotic Vet" was OUT FOR THE DAY. My animal ended up passing away and I had a horrible experience trying to get any help here.
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December 2023 by Victoria Ragan
We were referred here after hours because our puppy sliced his paw open and needed stitches. The person I spoke to when I called was wonderful, she was very informative on what to do and helped us make an appointment. She called us 30 min later saying they got a cancellation and to come now! We were in and out in an hour and our puppy got his stitches and antibiotics. Very grateful for our experience
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December 2023 by Ray Kulas
This place is absurd first they wouldn't give me my cats ashes over the bill which shouldn't cost 500$ to euthanize a cat an cremate it now they want 6 thousand dollars to treat a dog with pyometra it says online emergency visit avg price is 1,000-1500$ thanks for killing my dog and throwing my cats ashes in the garbage your really gonna deny someone there pets ashes hope this place gets shut down
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December 2023 by R.C. Gayheart
They're very kind, with good hospitality. I did not get seen, because it turned out what my cat ate did not warrant an emergency visit, but they were very kind and patient with me while I waited in their waiting room.
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December 2023 by Melina Metaxas
I came here for my rabbit at 1:30am because she ate a bunch of plastic and was in early signs of gi stasis. I was nervous that they weren’t going to have a bunny vet but they did and everything went smoothly. I was admitted quickly, informed of the cost of each step ahead of time, and all the staff was extremely friendly & attentive. My rabbit got triage, an x ray, and fluids. I was shown the x ray and it was explained to me thoroughly. I was sent home with instructions for care and medicine. I am so glad that I found this place at this time of night. Pieper emergency vet in Middletown wasn’t even answering the phone and North Haven didn’t have a bunny vet in. I’m so thankful for this place.
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November 2023 by Redacted Redacted
$260 to START if you go to ER. Communication was below expectations. On multiple occasions they also refused to give straight answers or let me schedule to establish being a new permanent client...guess it's personal and they just didn't like me.
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August 2023 by Noel Sanborn
Bolton vet has been there for me and my pets, time and time again. I cannot tell you how fortunate I feel to have such a dedicated team to look after my family.In the past 5 years I have been shown excellent customer service and my animals have been given excellent care. Every member of the staff that I have ever interacted with has been kind, knowledgeable and helpful.You really do have peace of mind when you have a dedicated team like this.
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August 2023 by mya jaylynn
THEY NEED NEW FRONT DESK PEOPLE!!!!!!! they don’t care about your pets if your regular vet is closed ( yet bolton is the only 24/7 hours ) and you get referred to this “ animal hospital “ GOOD LUCK!!! aswell as pray it isn’t an emergency because you’ll get turned away like i did .. a literal emergency of my dog accidentally eating gum with xylitol in it yet they wouldn’t help him all i got was a “ call your vet tomorrow “ like lady i got referred to you for an EMERGENCY!!! it’s just honestly crazy
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August 2023 by Kaitlyn Turcotte
I came for an emergency visit for my cat. Staff is professional, friendly and helpful. I cannot recommend them enough!
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July 2023 by Alice Travers
Brought our boy Dean in this evening. The staff here is incredible. Honestly one of the smoothest and best vet experiences I've ever had and very reasonably priced, especially for an emergency. Thanks so much y'all!
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June 2023 by KrystalA Green
I don't use this place but based on the brief conversation i had with Chris over the phone, id take my kid here for care. She literally gave me so much info and feedback on how to help my elder dog's Hematoma, since all vets are booked busy. The proper and safe way to help ease him until we can be seen. Every other place on google did not offer the same level of customer service. Im sure their customers and patients are very well managed, informed, and treated. Take all of your animals here!Thank you BVH?✔️?
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May 2023 by Paul Radcliffe
Bolton Veterinary Hospital has provided excellent care to my Keeshond. He was diagnosed with epilepsy nearly three years ago and has made a few scary unfortunate trips there in the middle of the night!! (even during the height of covid) He was always well cared for, and their level of compassion is outstanding. It was with overwhelming grief that we had to say goodbye to him recently - as the seizures were becoming too much for him to bear. All the VETS at Bolton but especially Dr's Kalos and Kopec provided the greatest of care. Ringo's end-of-life care was kind, compassionate and dignified. Thanks to the entire team!!
