-
June 2024 by Civo Stew
I normally don’t review banks but after the experience I had with two representatives of this branch I must give them much deserved credit and respect for their honesty. I lost a substantial amount of cash (fell out of pockets) and was in a panic after back tracking I ended up at this branch and was able to retrieve my cash after properly identifying it to them. THANK YOU SO MUCH LADIES FOR YOUR HONESTY AND INTEGRITY in a moment of chaos on my part. You both are truly an asset and a statement of honesty. (Hint 100s)
Thank you again.
-
July 2023 by Ana Nieva
Client for years...
-
May 2023 by larry golden
This review is for Shannon Everett "relationship banker #11" . My father and I went in to that bank yesterday needing some work done to his checking. Shannon was extremely Helpful. Shannon is so friendly and caring. She made my dad and I feel as if we were family. My father means the world to me. So I am very concerned about the way he is treated. Shannon made sure all of his needs were taken care of. I can not thank her enough for that. She made sure my father and I were comfortable and the nicest part of all ,,,,,she greeted him by his first name ....remembering it from almost a year ago.......Now that is amazing!!! She deserves all the Kudos That I can give. I hope her supervisor reads this and acknowledges her in front of all her peers!!!!!!! Thank you Shannon for a job well done~~~~
-
April 2022 by Jamal Chambers
My child (under 16) needed to cash a Webster check from a previous job. Initially one of the employees was great but we couldn't set up a minors account due to a system problem. Upon returning the next day, the new manager working couldn't help me. She refused to, stating the woman the previous day was helping at her own discretion and she couldn't. I went to the Windsor branch, and magically they cashed my daughter's paycheck and set her up with an account. Although not everyone was rude, but this was unacceptable.
-
April 2022 by Ashley Cuttino
This is the worst bank ever! I literally sat in the drive thru line for almost 30 mins. Someone else came and the teller assisted them before me . Never again
-
March 2021 by The Tribe
There was money stolen from one of my family members account over 5,000 dollars. And the manager didn’t help me whatsoever. The person has been found a warrant is issued for their arrest and all and they still have not returned my money. Also the bank workers are Shiesty.
-
September 2020 by TC W
Good visible location for a walk up ATM when the plaza is open.
-
February 2020 by Andy Russell
This Banks location is a nightmare you can literally set and a drive-through for a significant amount of time waiting waiting waiting I don't know why they don't seem to think this is a problem it's inconvenient shut the drive-thru down please shut it down it's ridiculous
-
November 2019 by Mike Klein
Horrible customer service. They refused to do a signature guarantee for my wife when I have an account.
-
September 2019 by Billy T
Never have an issue at other Webster's, especially East Windsor, but it is always a process at the Bloomfield branch. It should never take 20+ minutes of waiting to make a simple deposit or withdrawal ...... ridiculous.
-
August 2019 by Cristina Ramirez
I have an account here and banking is fine. But if you have private information you want to discuss in one of several offices they have empty there, you are told they are working behind the counter so you need to talk to them there, in front of everyone, so the person in line behind you can hear exactly what is your request. Other banks use their private offices so you can quietly discuss your request and they can present you with options. It is unsettling that you need to discuss a private matter in front of everyone.
-
May 2019 by Chris mancini
Worst bank branch ever tried to cash my paycheck with 2 ct state ids one my drivers license and the other my medical card both of which are photo ids issued by the state. They refused to accept my medical card as a second Id something I've been using for 6 months at other branches without an issue. I believe I was denied because it was a medical card which I believe is discrimination. The manager was extremely short with me and rude. I'm currently looking for a bank to open an account with and this bank will not be the one.
-
April 2019 by Chaniel Chambers
They take advantage of ppl that really don't understand.. so please assist your family and friends when visiting this bank to open an account...
-
December 2018 by Maria Rosu
Shanon René And the rest the ladies there are the best happy holidays
-
March 2018 by Sharon Morales
I AM TRYING T FIGURE OUT WHY THE MANGERS ARE SO RUDE SMH
