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October 2023 by Russell W.
I went to this place to get my car detailed in anticipation of selling it. The car was cleaned, but in the process the detailer damaged the switch cover under the driver side seat. I didn't notice it at first because the seat belt was pulled over the hole when I was getting in, but when I got out it was really noticeable and I called them back the same day to let them know what happened. They denied any responsibility and claimed I broke it in the window of time between leaving and bringing it back. So I would say that if you care about your vehicle and don't have some kind of camera set up inside the car, don't give this place any of your business, because my car is worth less now than it was when I brought it in.
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October 2023 by Marcia Johnson
I'm rating this car wash a 3 because this is the 4th time that I've come here during the daytime and it's sunny but they are closed. This is so frustrating because I'm driving from Manchester to Bloomfield to get my car washed and the cones are up. Gas prices are also up and this is not cool. I'm calling them and no one answers. but no one answers the phone
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August 2023 by Tom Giannasi
Third time and they have consistently done a great job.First time here and they did a great job!
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July 2023 by Anita Oile
Very poor customer service. They will take things out of your car. They don’t honor advertised open hours. I bought a $100 monthly pass and when I drive there after work to get my car washed, they are closed.Services: Vacuuming
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June 2023 by Anthony Suarez
Best Car wash in town. My car is always shining and stays shine for at least 2 weeks. I highly recommend this place.Services: Scratch removal
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June 2023 by Erick Looez
My friend told me about this car wash and I’m actually getting a membership for the season.I love this car wash. They always make my old bmw looking great.Service: Car waxing
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May 2023 by Dave Flaherty
They broke my window and never reimbursed me for it . And the manager Abraham is no good and he's very unfair he closed the car was before time . Very rude .
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February 2023 by Omsare Martinez
They did an amazing job on my car!!! I would highly recommend this place.Their ultimate membership got me thinking why should I vacuum my car or wash it. I'm always busy and these guys leave my car shiny.Services: Polishing
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January 2023 by Jovol Bell
This company broke the rear windshield wiper on my BMW X7 M50i and didn't want to pay to fix it after the machine ripped it off. I spoke to the day manager Abraham and he said it's my responsibility & they are not going to pay for it! I know all of the guys over there I tip extremely well (Just gave the guys $100 during Christmas) & I have a monthly Subscription there with their most expesnive (V.I.P) package! This vehicle is brand new & they messed it up pretty bad & won't fix it! I'm definitely not doing business there anymore unless they make it right and btw there are scratch on my ledt rear fender from the wash as well. its a brand new car 2022 has only 6K miles on it! Please beware if they mess up your property they will not fix it!
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January 2023 by T. Y.
Do not recommend. I've seen too many pictures where they damage customer cars and don't take accountability so the customer has to file a complaint just to get repairs done. Crazy.
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December 2022 by Mark H.
My daughter and I just arrived in Hartford last night after three days of travel from Minnesota. Her car was covered with salt and dirt from the trip and from spending a week traveling snowy Minnesota roads beforehand. We checked Yelp for car wash businesses hoping for a wash that would remove the winter grime from the visible surfaces as well as the undercarriage, and found VIP Car Wash just west of town. We visited and found that VIP has a number car wash & interior cleanup packages. We chose the basic package with undercarriage wash. We were very satisfied with the results of the wash at a very reasonable cost, and we're very happy with the sense-of-purpose exhibited by the prewash and post wash crews too.The car looks great! VIP will be our car wash business of choice in Hartford!
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December 2022 by Miss Lips
Quite frankly I’m tired of their employees cutting corners when the owners are not there! I shouldn’t be screamed at for requesting my service be completed correctly. Get better staff
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November 2022 by Elizabeth M.
Helpful staff and quality service! I was very happy with my experience! If you haven't stopped by you should. They'll take care of your needs.
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November 2022 by Richard Hurtado
Paid for the new $29.00 price for VIP service. Vacuuming was done well. Then moves to prewash where they spray something around car for ????? They use to clean wheel wells with hi pressure spray but not this time. At end, windows were not done well at all, didn’t do all the windows??? tire shine was poor, interior clean was poor. Place is not worth it any longer !!! Dissatisfied CustomerServices: Auto interior vacuuming
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October 2022 by David Gerrol
Great wash. Only issue is that I had to wait in line with full-service washes when I Only wanted an exterior wash. Wasted a half hour.
