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April 2024 by Pamela Lall
I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.
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April 2023 by Matthew McBride
I waited 15 minutes in line to have mail post marked. After waiting the woman at the window refused to post mark the mail. She said to go put it in the mailbox.Absolutely unacceptable!!!
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December 2022 by Jamie Cooper
Wonderful professional staff every time i come always polite kind they all know there job very well ⭐️⭐️⭐️⭐️⭐️
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August 2022 by Regina H.
This is my favorite post office in the area! Dana, Michael, and James are all phenomenal individuals. They are helpful, professional and funny. I appreciate the service they provide and the positive atmosphere they create.
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July 2022 by Mani H
The employees here are the dumbest people I know. They just want you to buy their overpriced tape and are miserable because they get paid 2$ a hour.
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July 2022 by Mrs. Erica LaPlante
The staff is amicable and outgoing. They make me laugh. Please keep it going!I have recently gone in right before closing. It was not busy and swiftly in and out.
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June 2022 by Scott Mason
Extremely unprofessional. They think you need permission to be in a public building. The clerk named James doesn't even know his own rules governing conduct on postal property. He is very ignorant of some oF the most basic laws and individual rights.
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May 2022 by Thomas Michael
Because a journalist was allowed by law to film from within the lobby, an ignorant clerk named James didn't like that and tried to be the smartest guy in the room and failed miserably. In retaliation, not only did he pull out his personal phone and record in a restricted area as described by poster 7 (Rules and Regulations Governing Conduct on Postal Service Property) he recorded a customer's transaction while doing so. Check out the video from Long Island Audit and see the kind of service they give ( and refuse to give) to people that aren't doing anything wrong.
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May 2022 by Nathan
Only reason it's not one star is because of Malcome good work sir ? James you need some work buddy... don't be a public servant if you don't want to uphold the rights of the public.
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April 2022 by Brent
3 star because Malcolm knew the law and passed audit perfectly. Clear understand of the constitution vs personal feelings in a public building while someone is recording. The two people working the counter the night of audit deserve a 0 star. Malcolm saved any decent reputation that place might've had. That customer... God help any man in her life. she's an awful representation of the public in that city and young "women" in general.
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April 2022 by Fadi Alassaf
They don’t want to work I want there for passports to my kids they just looking for something to say reschedule appointment.
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March 2022 by Kelly Price
it's a wonder this facility has such poor ratings. Customer service is horrible, I'd give them a minus if I could. There is a puffy face black lady at the window and she is terrible and should not be working with customers. She went out of her nasty way to give me a hard time. Defund the post office and get rid of that puffy face trash.
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January 2022 by John M.
This post office has an employee who is almost the stereotype of the lazy, entitled government employee that seems to hold onto the notion that no matter how rude or incompetent, they feel they and their job are safe. James, if you are so unhappy with the duties of your job, please seek out a different career path.
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January 2022 by lois grady
Went there(Bloomfield CT) post office Monday 12/13/2021 for first time.While busy with line out the door, the postwoman who assisted me was excellent....friendly..knowledgeable and efficient...wish I had her name.
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January 2022 by Ash P
Bad place. They are slow and have attitudes. I don’t like coming to this one but because it’s close to me I do. I’m going to have to start going far just to mail things. They hire the worst people. Need to get new employees
