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April 2024 by IK
They somehow manage to get the order wrong EVERY time. Don’t try making any modifications to your drink because they will get it wrong. Get in, order a cold brew, and get out. Otherwise, you’re not going to get what you ordered.
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April 2024 by moralesjess77
Awesome staff. Love pulling up and not being rushed to order. AND THEN when I do pull up to get my order, the sweetest people. So satisfying. I swear I could go there, walk in, say hi and leave, that alone would make my day! Haha ?
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March 2024 by Joe Carasone III
Slowest Starbucks and gets your order right, maybe, half the time. I’d rather drive another 8min down the road to West Hartford.
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March 2024 by Percy
Overall amazing
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March 2024 by Ally L.
Extremely slow service. The person working at the window was rude and lazy.
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March 2024 by Akosua B
Very slow service . Drive through is even worst. I waited for 15 minutes in drive thought and got the wrong order. I didn’t have extra 15 minutes to wait for another drink . I don’t know what management is doing about it.
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March 2024 by Mel Harris
The WORST Starbucks I've ever been to. I had the worst experience this morning with my order and the girl DANI, the worst employee who can't handle stress environment, disappointing service. Barista seemed uninterested in helping me and rude! And made my worst oleata I've ever had and overpriced drinks and mediocre flavor!
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March 2024 by Ed Voorhees
Drive-thru, order fast &
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March 2024 by Gabriela Peralta
Longest wait ever & my regular drink doesn’t taste the same. No bueno.
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February 2024 by Mekessia Richards
The beverages are never done correctly! So disappointing each time I visit this store compared to other Starbucks locations. It is as if the batistas are not trained properly because they've never made my beverage correctly, irregardless of what I order. Like how do you make a Frappuccino without the espresso shots?....
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February 2024 by micaylah mitchell
Slowest Starbucks I've ever been to. I always try to give them another chance and they prove me right every time even if you order online it's gonna take30 minutes to make your drink after the fact that you already walked in the store!!! DO BETTER this is not okay anymore...
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February 2024 by Kimberly Spencer
Throw the whole store away lol
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February 2024 by Quintero Eduardo
Coffee is good but the prices are too
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January 2024 by Matthew Knutsen
Ever since this store relocated to the larger space with a drive through they have been chronically understaffed. I place an order on my phone when I leave my house 15 minutes away from the store thinking it should be ready by the time they get there and when I get there they don’t START preparing the order until you come in ask them to.It kind of defeats the purpose of ordering ahead if they’re not going to start preparing it until you arrive
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January 2024 by Aaron Kiel
This Starbucks is the slowest one I’ve ever been to. I consistently have to ask them to make my order because they forgot to make it. It could be dead empty and still take 20 minutes to an order. They need to do something about it. Stop leaving the same response on everyone’s reviews and actually read them. Train your staff properly. There’s no reason why it should take this long when every other Starbucks seems to handle orders just fine. Extremely disappointing and frustrating experience every time I’m there.