“Dan is fantastic. He shows up on time. Does quality work at a fair price and goes the extra mile. He did things like fix broken sensors without asking. He knows his stuff and we couldn’t be happier.”
8:30AM - 4:30PM
1 Center St, East Granby“After I sent my last set of postcards at the post office in Washington Depot I needed more post card stamps for the next step. This post office was not out of my way and at 10:00am, they're open. Easy! The clerk was helpful, friendly and efficient though he had to go in the back to hunt up some postcard stamps for me. It's a small post office and the only thing missing is a drive up and drop off lane, and an automated postage vending machine. [Review 18410 overall - 76 in Connecticut - 1932 of 2022.]”
“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”
“The staff at this Post Office are always professional and friendly, even the trainees. They helped me navigate the Passport process due to the Covid restrictions with ease. I actually go out of my way to go there.”
“Excellent customer service. Always greeted with a smile and someone is always available to help with questions. Highly recommend this post office! It's small but efficient.”
“My family visited on May 3,2024 for my baby son's passport appointment. Oksana was very helpful and friendly. I brought with me a filled out DS11, my son's birth certificate, a photocopy of the certificate which wasn't needed, parents' IDs, one photocopy of the front of the IDs together and and another for the back, and the check made out to US department of State which I had to add my son's first name and date of birth to the bottom. Oksana was able to take a really nice photo of my son. I paid the $35 execution fee and $15 photo fee by credit card.”
8:30AM - 5:30PM
145 New London Turnpike, Glastonbury“By far my favorite post office, they are kind every time you go, and they are extremely knowledgeable, and will help you ship something as cheaply as possible. One thing to note is a few years ago the post box in front got broken into and things stolen, and there is no camera on the front of the building! So if you’re mailing something important go inside to drop it off.”
“I had my passport photo taken here the other day. Rich was so helpful, nice, and efficient through the whole process. He took a great photo, got all the forms together and packaged, and helped two other customers at the same time. It was excellent all around.”
10AM - 1:30PM 2:30 - 4:30PM
10 Main St, Windsor Locks“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“I’ve been to this post office a few times and they are always courteous and efficient. I worked with Karen today to mail several packages and envelopes. She was kind, patient, and had me out of there in under 5 minutes!”
“Clean lobby and friendly staff. Better stamp variety at Poquonock post office. Either no one is in line or 20 people are in line. Training seems to happen often so the available staff knows the basics.”
“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
“Miguel was extremely knowledgeable and helpful! He took the time to assess what I was shipping and directed me to the appropriate packaging so I didn’t end up overpaying. He saved me a ton of $$$. Excellent customer service!”
“Be forewarned that this is a very popular local post office and usually has long lines. I prefer this post office; however, because the staff are invariably hardworking, knowledgeable, and professional. I regularly have to send packages to my daughter at her university in another country. Like my local mail mailed from this office, items mailed to this and other distant locations always arrive quickly and intact.Thank you to everyone at this location!”
“I was surprised to see so many negative reviews. I am a customer here more than 2 years and I have never faced with any described issues. The staff is always friendly and helpful, especially Vikki - she is the best! Often I fly to this post office at 4.57 pm and I always get service without any attitude. Based on my experience I could say that the most of people who left negative reviews just did not want to cooperate if something was going wrong and blamed post office team.”
“Typically efficient, and I'm able to get in & out in a reasonable amount of time.
Once in a while, they have fewer staff and if you happen to walk in at the same time as a bunch of others the wait can be longer. However, you can't plan for this.”
“Had a problem with my mail All of a sudden, I wasn't getting my mail. and they resolved it. Thanks to Murphy Road Postal service. ???? I was Bugging where is my mail LMAO..... ?% Thanks.”
“Another post office canceled my passport appointment last minute and the newington office was the only one who would make time to process our appointment that day. Scott was very kind and super helpful. We really appreciate it!”
“Love love love Sonya! Omg heart of gold. Cried tears of compassion over the piece of mail I was sending my daughter. She is a God send give that kind soul a raise. Yall Rock! Open to 1 pm whaaaat! :)”
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”