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February 2024 by Larry Boyer
Another great experience at Firestone in Bloomfield. This time we needed an oil change, a few lights changed and to give the car an inspection to identify any issues. Fortunately only minor recommendations. The prices were completely reasonable and the work completely quickly. I had an appoint and the car was taken in right on time. Really couldn't ask for anything more.
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February 2024 by Dee Banks
Has lots of potential there is room for improvement workers socialize more than work you are stuck there waiting hours for a simple job to be done I wouldn’t recommend going to this location unless you have patience. When someone is coming in to get something fixed especially when paying with their hard earned money you would expect them to get the job done quickly. Like I said not a bad place but needs to focus on getting customers in and out at a designated time.
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February 2024 by Bloomfield Motors
friendly stuff, good customer service.
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February 2024 by Paul Stone
Overall, the service was great, communication was timely, and the reps were friendly. An easy visit!
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January 2024 by Ian Edwards
Extremely rude and disrespectful!!!!!!
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January 2024 by Paul Cipriano
Leaking tire not fixed I understand things happen but when you bring it in to have it corrected and they say can’t fix it till tomorrow ??It’s what Firestone advertises that tires is what they do but not so much apparently
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January 2024 by Cynthia Henderson
Prompt and courteous service. Got to the bottom of the problem after the car had been serviced recently by another facility.
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January 2024 by Mark Travison
Very good service at a reasonable price.
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January 2024 by Volta Studio
Excellent customer service. Appreciate all the work they do.
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January 2024 by Bonnie Rowe
I arrived close to noon time and the person who assisted me was upbeat, courteous, and efficient. (I was a walk-in.) My car had the emissions checked and was ready sooner than the 1/2 hour promised. I was more than pleased with the whole experience.
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January 2024 by dingleberries 59
Good workmanship, excellent customer service with Tristan and James.
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January 2024 by Peter
I am never stepping into this store ever again. I went for a complete auto inspection. It was difficult getting any information from the rep about the state of the car and what they claim needed to be fixed. I had to literally beg to be given a quote of the work they were recommending for me to review. I get their job is to upsell to to the customer, but I felt like an inconvenience asking for an explanations eventhough I was going to pay hundreds of dollars. Finally, when I asked for the report of the inspection for my records, the rep tried to fob me off. I had to insist on getting a print-out, eventhough I paid for the service. Go to this place if you have lots of money and won't feel the pinch of their antics. Maybe it was the particular rep Or may be they treat some people differently than others. I guess it is for you to find out.
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December 2023 by Kristen Dean
Staff were friendly, helpful, and applied coupons without my having to ask. They took their time to explain things and make sure all of my questions were answered.
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December 2023 by Ruby Julien Dann
Very helpful and kind staff
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December 2023 by Kristen Bennett
Staff were friendly, helpful, and applied coupons without my having to ask. They took their time to explain things and make sure all of my questions were answered.
