Firestone Complete Auto Care in Bloomfield, CT has built a strong reputation for reliable, friendly, and comprehensive auto care since 1926. Customers appreciate the knowledgeable staff who go above and beyond to meet their needs. Many reviews highlight the personalized service, with technicians providing clear explanations of car issues by showing parts like rotors and filters, which builds trust and confidence. The team is accommodating, especially for customers with special needs, such as those who use wheelchairs or have limited mobility. Customers can schedule appointments by phone to ensure proper accommodations and receive updates about service times, which are generally reasonable even during hot weather. The staff is praised for their honesty, reasonable prices, and not trying to upsell unnecessary services. Even in urgent situations like flat tires or engine problems, Firestone staff make time to service vehicles promptly, sometimes keeping cars overnight if parts need to be ordered. Customers also value the transparency about pricing and the ability to see and understand repairs, reinforcing trust in the service. Whether it's routine maintenance, tire replacement, or addressing unexpected issues, Firestone in Bloomfield offers dependable auto care backed by years of experience and a committed team. Those who have visited multiple times feel confident in the quality of service and the friendly, helpful attitude of the staff.
